Clinical Support Specialist

About the role

Do Work That Matters. In a Culture That Means It. Be part of a team that values connection, accountability, and real impact. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll be part of a team that is clear about expectations, supportive and accountable, focused on outcomes that matter to people, and committed to helping people live the healthiest and fullest lives possible – while making sure staff can do the same. The position is located in New Paltz, NY.

Responsibilities

• Deliver trauma‑informed, culturally, and linguistically competent care that supports recovery.
• Conduct Child and Adolescent Needs and Strengths (CANS) Assessments and Stanley Brown Safety Plans.
• Provide crisis intervention, including participation in a weekly on‑call rotation.
• Maintain up‑to‑date documentation and progress notes in accordance with regulatory and agency standards.
• Participate in daily team meetings and clinical discussions to ensure coordinated care.
• Communicate with schools, medical personnel, and other treatment‑adjacent providers as appropriate.
• Follow all established organizational, regulatory, and oversight policies, procedures, and guidelines.
• Collaborate with multidisciplinary team members to ensure comprehensive service delivery.
• Support outreach and engagement efforts to maintain connection with youth and families.
• Participate in quality improvement activities and program development initiatives.
• Attend ongoing training and supervision to enhance professional growth and service quality.

Qualifications

Required:

• Bachelor’s Degree in Human Services, Psychology, Social Work, or a related field.
• At least one year of relevant experience.
• Valid Driver’s License, reliable transportation, and willingness to transport clients in your own vehicle.
• Computer literacy, including proficiency in Microsoft Office Suite and ability to learn/utilize an Electronic Health Record (EHR).
• Ability to work independently with strong organizational, writing, and communication skills.
• Flexibility to prioritize multiple tasks and adapt to a dynamic work environment.
• Ability to work effectively as a team player with colleagues, community partners, and other providers.
• Commitment to ongoing professional training and development.

Preferred:

• One or more years of experience working with youth experiencing Serious Emotional Disturbance (SED) or in community‑based behavioral health settings.
• Experience providing case management (e.g., assisting with Medicaid, Social Security, SNAP Benefits applications).
• Bilingual (English/Spanish).

Physical demands:

• Must be capable of accessing all rooms in a 2‑story home.
• Able to work in an open‑space floor plan.
• Must be capable of movement throughout the workday.
• Occasional lifting of >25 pounds.

Pay

$27.00 per hour

Schedule

Monday‑Friday, 9:30 am – 6:00 pm