Clinical Support Coordinator RN

About the role

Strong staffing support, technology, and resources are provided so you can focus on delivering safe, high‑quality care. As a Clinical Support Coordinator you will act as a trusted clinical mentor, helping new graduate nurses and nurses transitioning to new specialties develop their skills, confidence, and clinical judgment through rounding, real‑time coaching, and critical‑moment debriefs.

Responsibilities

• Round on nursing units to observe care, provide in‑the‑moment coaching, and reinforce safe, quality nursing practice.
• Guide new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes.
• Provide hands‑on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning.
• Teach, demonstrate, and troubleshoot essential nursing skills while identifying shared learning needs to strengthen training.
• Reinforce safety standards, regulatory expectations, and communication best practices (AIDET, Teach‑Back, Narrating Care).
• Partner with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork.

Qualifications

• Advanced Cardiac Life Support (ACLS) obtained within 30 days of start date.
• Basic Cardiac Life Support (BCLS) obtained within 30 days of start date.
• Neonate Resuscitation certification obtained within 30 days of start date.
• NIH Stroke Scale certification obtained within 30 days of start date.
• Non‑violent Crisis Intervention certification obtained within 30 days of start date.
• Pediatric Advanced Life Support (PALS) obtained within 30 days of start date.
• Registered Nurse (RN) license.
• RN Diploma or BSN (BSN required, MSN preferred).
• 5 years of NICU experience in Level 3 and/or Level 4 settings.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability, and various leaves of absence.
• 401(k) plan with 100 % match on 3 %–9 % of pay (based on years of service).
• Employee Stock Purchase Plan, flexible spending accounts, and retirement readiness tools.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.

About The Woman's Hospital of Texas

The Woman's Hospital of Texas is a 420‑plus‑bed facility founded in 1976, dedicated to women’s health and newborn care. It delivers over 800 babies each month and operates a Level IV NICU with the region’s only March of Dimes NICU Family Support program. As part of HCA Houston Healthcare, the hospital benefits from a large network that enhances access and quality of care across the Houston area. HCA Healthcare has been recognized multiple times as one of the World’s Most Ethical Companies® and invests billions in charitable care and community health initiatives.