Clinical Supervisor - Social Work, ED

About the role

The Clinical Social Work Supervisor at Children’s Hospital of Philadelphia (CHOP) plays a crucial role in managing social workers, providing clinical supervision, and offering social work services to patients and families.

Responsibilities

• Provides psychosocial expertise to social workers across the team.
• Identifies high-risk patients and families, triages social work resources, and provides clinical services to individuals, families, and groups related to psychosocial issues.
• Remains updated on changes and advancements in the field of Social Work, legislation, insurance coverage issues, and community programs and services, and effectively communicates these changes to staff and administration.
• Ensures consistent, quality social work services throughout the hospital, coordinating appropriate staffing and scheduling to provide appropriate levels of service required to meet the needs of patients, families, and staff.
• Provides social work expertise/consultation to hospital staff, community, and others requesting such services.
• Demonstrates the ability to effectively intervene with medically and psychosocially complex patients, understanding complex dynamics related to the clinical situation.
• Leads quality improvement work related to the provision of social work services or social work practice.
• Handles patient/customer complaints as they relate to social work practice.
• Follows mandatory reporting procedures for any incident or serious event affecting or potentially affecting the clinical care of any patient.
• Maintains and reviews current policies and procedures related to social work. Recommends and develops new policies and procedures as needed in collaboration with Manager, Director, social workers, and other Departments as needed.
• Provides input to budgeting activities related to staffing and operations. Accountable for administering special care funds as they relate to social work practice/patient and family need.
• Organizes staff development programs for social workers as well as non-social work staff both within and outside of the organization. Ensures appropriate social work training in required competencies across team.
• Fosters positive relationships with community facilities and agencies. Functions as liaison between these agencies and the hospital. Works with Managers and/or Director to identify and eliminate service gaps.
• Contributes feedback to performance evaluations and competencies of all social workers in area of responsibility. Coaches and mentors staff, enforces performance standards, provides disciplinary action and termination as necessary in collaboration with the Manager/Director.
• Participates in the recruitment, hiring, orientation, training, and retention of new social work staff.
• Coordinates social work services with other disciplines within the organization and represents the discipline of social work on hospital, community, or other committees of interest.
• Works collaboratively with staff to provide clinical supervision, develop population-specific social work expertise, and develop programming related to psychosocial issues in clinical areas.

Requirements

• Master's Degree in Social Work - Required
• At least three (3) years experience in a health system - Required
• Experience managing an institutional function requiring systems thinking in a complex, fast-paced environment - Required
• Experience managing confidential and highly sensitive information and situations in which the parties involved may be angry and/or resistant to suggestions for follow-up - Required
• Experience professionally managing competing priorities within a fast-paced setting - Required
• Supervising students/staff preferred - Preferred

Qualifications

• Proficient in MS Office software applications; Knowledge of basic data management and computer skills essential; EPIC
• Excellent communication skills
• Forge successful collaborations with patients, families, staff, leaders, and physicians at all levels within the Hospital and across the Care Network
• Excellent organizational skills
• Working knowledge of data systems preferred (Preferred proficiency)
• Licensed Social Worker (LSW) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Preferred

Skills and Abilities

• Proficient in MS Office software applications; Knowledge of basic data management and computer skills essential; EPIC
• Excellent communication skills
• Forge successful collaborations with patients, families, staff, leaders, and physicians at all levels within the Hospital and across the Care Network
• Excellent organizational skills
• Working knowledge of data systems preferred (Preferred proficiency)

Benefits

Children’s Hospital of Philadelphia (CHOP) is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient-facing responsibilities must receive an annual influenza vaccine. Learn more.

Pay

SALARY RANGE: $81,670.00 - $104,130.00 Annually

This job is eligible for an incentive program. At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.