Clinical Supervisor (Registered Nurse)

Directly Oversee

• RN Case Managers – ensure care coordination, documentation accuracy, and compliance with care plans.
• LPNs – provide coaching, performance oversight, and clinical guidance.
• Medical Assistants – partner with MA Leads to manage onboarding, privileging, competency, and workflow optimization.

Clinical Leadership & Staff Oversight

• Provide daily supervision, coaching, and performance evaluation for MAs, LPNs, and RN Case Managers.
• Ensure appropriate staffing, coverage, and workflow efficiency across clinical areas.
• Maintain a respectful, professional, and supportive environment for patients, families, and staff.

Regulatory Compliance & Program Oversight

• Ensure adherence to FTCA clinical risk management standards, including documentation accuracy, incident reporting, and compliance with approved policies.
• Oversee compliance with VFC program requirements, including vaccine storage, handling, documentation, and reporting.
• Maintain compliance with Maryland local laws, including scope-of-practice rules, immunization protocols, and ambulatory care regulations.
• Ensure alignment with FQHC/HRSA expectations, including quality measures, access standards, and operational compliance.
• Support PCMH initiatives, care coordination, and population health goals.

Clinical Operations & Patient Care

• Ensure smooth clinic flow, timely patient care, and adherence to PCMH standards.
• Support chronic disease management through coordinated care, education, and follow-up.
• Promote a professional, courteous, and responsive environment for patients and families.

Quality, Safety & Infection Control

• Demonstrate a positive safety attitude and maintain an uncluttered, organized work environment.
• Participate in quality assurance activities, chart audits, and continuous improvement initiatives.

Training, Competency & EHR Oversight

• Oversee onboarding, privileging, and ongoing competency assessments for clinical staff.
• Provide guidance on clinical processes, documentation, and EHR workflows.
• Ensure staff maintain required certifications and competencies.

Communication & Collaboration

• Work collaboratively with providers, behavioral health, administrative leadership, and external partners.
• Exhibit responsiveness to others at all levels, including timely communication and availability.
• Participate in leadership meetings and contribute to strategic planning.

Benefits

• Generous benefits package including accrued paid time off, 7 paid holidays, 1 Anniversary Award (after first year).
• Eligible for health care, vision and dental benefits (employee, parent and child, employee and spouse, or family options).
• Company provided Life and AD&D Insurance.
• Company paid Short- and Long-Term Disability, Employee Assistance Program, 403(b) plan with company match and additional voluntary benefits including cancer, hospital, accident coverage, and more.

Requirements

• Licensure: Active RN license in the State of Maryland.
• CPR Certification.
• Experience: 3+ years of clinical experience in ambulatory, primary care, or community health.
• Prior Supervisory Experience: Strongly Preferred.
• Strong understanding of regulatory compliance in FQHC or similar settings.
• Excellent communication, coaching, and problem-solving skills.
• Proficient typing skills to enter data into the EHR efficiently.
• Proficient computer skills to include launching applications, managing 'Windows' and Templates in the EHR, and using a Tablet PC.
• Knowledge of FTCA, VFC, HRSA/FQHC requirements, and Maryland clinical regulations (or willingness to learn).