Clinical Staff Manager
About the role
Join Silverado Alexandria, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Clinical Staff Manager – a detail-oriented and empathetic leader who will oversee clinical scheduling, caregiver coordination, and administrative support for our community. Be a difference-maker with a memory care leader! You’re a proactive and compassionate professional who thrives in a fast-paced environment. You understand the importance of efficient scheduling, strong communication, and supporting a team that delivers exceptional care to residents living with memory impairments.
Responsibilities
- Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios
- Maintain caregiver shift preferences and availability in an active scheduling database
- Respond to emergent scheduling needs with creativity and urgency
- Supervise caregivers across all shifts, including PM, NOC, and weekends
- Assist with recruiting, interviewing, onboarding, and orientation of new caregivers
- Track and maintain associate licenses and certifications
- Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics
- Approve payroll and manage timecards for the clinical team
- Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence
- Coordinate training and continuing education for clinical staff
- Oversee budgeting, inventory, and ordering of clinical supplies
- Participate in quality improvement initiatives and community events
- Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction
- Supervise adherence to policies and procedures under DHS direction
Qualifications
- High school diploma