Clinical Staff Manager

About the role

Join Silverado Encinitas, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We're a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

Responsibilities

• Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios
• Maintain caregiver shift preferences and availability in an active scheduling database
• Respond to emergent scheduling needs with creativity and urgency
• Supervise caregivers across all shifts, including PM, NOC, and weekends
• Aid in recruiting, interviewing, onboarding, and orientation of new caregivers
• Track and maintain associate licenses and certifications
• Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics
• Approve payroll and manage timecards for the clinical team
• Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence
• Coordinate training and continuing education for clinical staff
• Oversee budgeting, inventory, and ordering of clinical supplies
• Participate in quality improvement initiatives and community events
• Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction
• Supervise adherence to policies and procedures under DHS direction

Qualifications

• A high school diploma or equivalent required
• Experience in healthcare scheduling, preferably with dementia-related care
• Familiarity with scheduling software and dementia care practices
• Willingness to work flexible hours, including evenings, weekends, and holidays
• An empathetic communication style and a "can-do" attitude
• Active role: walking, bending, lifting (up to 50 lbs.)
• A commitment to working with seniors in a culturally diverse environment
• Reliable transportation to meet attendance and punctuality standards
• Comfortable working in an environment with animals and pets
• Ability to collaborate with other department leaders

Pay

Anticipated pay range: $66,000 USD - $66,000 USD

Schedule

Full Time, AM shift, Tuesday - Saturday

Benefits

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs

Why Choose Silverado?

Fortune Magazine Best Workplace in Aging Services™
Certified Great Place to Work®
Paid training and strong internal mobility
Schedule: Full Time, AM shift, Tuesday - Saturday

Requirements

• Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.
• To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure.

Equal Opportunity Employer

Equal opportunity employer: women, veterans, and individuals with disabilities are encouraged to apply.

Application Instructions

To apply, please visit our careers page at https://www.silverado.com/careers.