Clinical Specialist, New York M/F/X

The Role

You will be the frontline clinical partner for physicians, nurses, and hospital staff across the New York territory. You will provide procedural support, product education, technical expertise, and outstanding customer service while driving procedural excellence and accelerating clinical adoption at every account.

You will also build strong relationships with the physicians, becoming their go-to resource for clinical guidance and support.

Responsibilities

• Provide hands-on procedural and technical support for NeuWave ablation cases, ensuring safe, effective, and efficient product utilization across all phases of the procedure.
• Partner with physicians and hospital staff to build procedural confidence and drive sustainable utilization growth within existing and new accounts.
• Contribute to the future adoption of Epione robotic technology through workflow integration, physician education, procedural support, and account development.
• Develop trusted partnerships with physicians, nurses, technologists, and hospital administrators to strengthen satisfaction and long-term engagement.
• Lead product in-services, procedural training, labs, and customer education initiatives to support technology adoption and best practices.
• Collaborate closely with Territory Managers, Regional Sales Managers, Capital leadership, and Strategic Account teams to align on account objectives and drive business growth.
• Stay current on Precision IO technologies, procedural applications, competitive landscape, and interventional oncology market trends.
• Provide technical guidance and procedural troubleshooting, escalating complex issues appropriately and ensuring compliance with company and hospital policies.

Requirements

• You hold a Bachelor's degree in Sciences, Medical related field or equivalent.
• You have a minimum of 3 years of experience in a clinical, hospital, medical device, or procedural support environment.
• You have a background in Interventional Radiology, Oncology, Imaging, Operating Room, Cath Lab, or a related procedural specialty (strongly preferred).
• You have a proven ability to provide procedural support and technical troubleshooting in complex clinical settings.
• You bring strong communication, presentation, and relationship-building skills.
• You are comfortable working independently while collaborating effectively across clinical and commercial teams.
• You are willing and able to travel 50–60%, including overnight travel as needed.

Profile

• Nice to have: Experience with percutaneous ablation technologies.

About the Company

Precision IO Group is a newly formed entity created through the combination of Quantum Surgical and NeuWave Medical bringing together complementary technologies, expertise, and global capabilities in interventional oncology. The Group is dedicated to advancing cutting-edge innovation that empowers physicians to deliver precise, minimally invasive cancer treatments and improve patient outcomes. By integrating robotics, AI and enabling remote procedures, the Precision IO Group aims to transform the standard of care in tumor ablation and interventional oncology procedures.

Company Culture

At Quantum Surgical, our company culture is built day by day through open communication, collaboration, and a shared desire to grow together. We work in a stimulating international environment where every voice matters and ideas flow freely. Team life is also expressed through many shared moments:

• Supporting the fight against cancer through sporting and charity events,
• Organising activities like pétanque tournaments, Secret Santa, and fun and sports activities,
• Hosting festive occasions such as afterworks, the annual teambuilding event, the end-of-year party, and evenings dedicated to discovering the cultures of our team members.

Benefits

• Competitive compensation (base salary + bonus based on individual objectives)
• Talent Acquisition Manager screening interview via Teams (30-45 minutes)
• Regional Sales Manager N+1 interview via Teams or in-person (1 hour)
• Director of Clinical Services technical interview via Teams or in-person (1 hour)
• Area VP East US final interview via Teams or in-person (1 hour)

Equal Opportunity Employer

We are committed to creating an inclusive environment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

Salary Range

The salary range mentioned in this job offer includes both fixed and variable components.

Department

Customer Support

Role

Clinical Development Specialist (US)

Locations

New York

Employment Type

Full-time