Clinical Specialist (Mid-Atlantic Region - Charlotte, NC)

About the role

Join a rapidly growing, industry-leading global medical device company specializing in airway management and single-use bronchoscopy devices. We empower healthcare professionals to better serve their patients through innovative products and services that provide critical insights for optimizing patient care. Our focus is on simplifying complexity, increasing the velocity of patient care, and improving and extending patients’ lives.

You will support two key product lines:

• GlideScope®: The first video laryngoscope, now the global market leader with a broad range of visualization systems, single-use and reusable blades, stylets, stats, and video batons.
• BFlex™: Single-use bronchoscopes introduced in 2019, offering the convenience of single-use tools with the performance of reusable bronchoscopes. Paired with GlideScope, BFlex delivers the industry’s first total airway solution.

Responsibilities

• Be a Trusted Partner: Collaborate with Field Sales to provide technical and clinical support for customer appointments, product demonstrations, and evaluations to achieve BFlex revenue goals. Maintain customer relationships through ongoing support and follow-up across hospitals and departments.
• Clinical Expertise: Attend patient cases and procedures, advising physicians and clinical teams on clinical workflows, benefits, and applications of our airway and respiratory product line. Provide subject matter expertise in product and clinical competencies. Assist in establishing Periodic Automatic Replenishment (PAR) levels for BFlex ordering.
• Understand Your Market: Stay current on market trends, competitive products, and alternative clinical methods. Educate team members and attend trade shows, workshops, and cadaver labs as needed.
• Achieve and Exceed Region Revenue Targets: Partner with Field Sales to generate sales activity through in-person prospecting, product evaluations, proposal generation, and customer presentations.

Requirements

• Bachelor’s degree or equivalent combination of education, training, and experience.
• Minimum 2 years of related clinical experience.
• Clinical experience in a hospital setting as a certified/registered respiratory therapist or 2+ years of industry clinical sales support.
• Technical knowledge of airway management and bronchoscopy devices, either as an industry clinical representative or hospital staff member.
• Must reside within the greater Charlotte or Raleigh areas.
• Must be insurable with a valid driver’s license and able to meet vendor credentialing requirements (including COVID-19 vaccine).
• Ability to lift up to 100 pounds.
• Average overnight travel is 12 nights per month, with up to 80% overnight travel required within the assigned region (NC, SC, western VA, TN, and northern MS). Daily travel to accounts as needed.
• Required travel for annual sales meetings, regional meetings, and in-person trainings.

Key Attributes

• Driven: High initiative with the ability to overcome roadblocks.
• Competitive: Motivated to pursue new business despite rejection, competing ethically through preparation and planning.
• Organized and Disciplined Executor: Meticulous follow-up and high standards for preparation and precision.
• Strategic & Structured Selling: Skilled in funnel and pipeline management, moving customers through the sales process, and negotiating based on customer priorities.
• Passion for Improving Patient Lives: Clinical acumen to build rapport and influence decision-making in medical technology.

Pay

• Base Salary: $80,000–$95,000 (varies based on skills, experience, and location).
• Bonus: Up to $10,000 (based on 100% regional quota attainment; pro-rated for new hires starting after January 1st).

Benefits

• Competitive benefits package including medical, dental, vision, and basic life insurance.
• Auto allowance and 401(k) matching plan.
• Professional development programs, internal promotions, certification courses, and tuition reimbursement.
• Team appreciation events, team-building activities, and a culture centered on employee engagement.

Core Values

• Our Customers are at the Center of Everything We Do
• Winning Together
• Continuous Improvement Creates Competitive Advantage
• Be Better Be Different
• Do the Right Thing; Do Things Right
• We Are Genuine
• Enjoy the Journey