Clinical Specialist - Raleigh, NC

About the role

Saluda Medical is a commercial‑stage medical device company focused on developing treatments for chronic neurological conditions using its novel closed‑loop neuromodulation platform. The company’s proprietary technology senses and measures neural responses to stimulation and automatically adjusts therapy based on real‑time neurophysiological feedback. Saluda Medical’s first product, the Evoke® System, is designed to deliver known, consistent, and personalized spinal cord stimulation therapy by objectively measuring neural responses and maintaining therapy within a prescribed therapeutic window. Saluda Medical is headquartered in Minneapolis, Minnesota. At Saluda, we challenge boundaries. We innovate and think beyond the conventional. Our focus is to revolutionize the standard of care in neuromodulation to positively impact patient’s lives. Day in the Life … The Clinical Specialist is responsible for primary clinical support in assisting sales representatives to develop new sales opportunities and accounts with physician and hospital accounts. Provide technical expertise, product demonstrations, patient care, installation and maintenance of company products.

Responsibilities

• Develop and maintain relationships with physicians and staff at assigned clinical sites by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the company’s products.
• Possess and share superior clinical knowledge of the Company’s products, their clinical applications, instructions for use and procedural techniques.
• Provide technical and educational training to physicians and staff on the use of the company’s products.
• Provide case support, including Operating Room/Procedure support.
• Work with sales, marketing, and R & D personnel to communicate product, clinical and market information to appropriate Saluda personnel to support and develop product improvements.
• Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products.
• Perform patient follow-up to assure customer and patient success with the implanted products.
• Develop and maintain business relationships with hospital personnel.
• Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics and surgical centers).

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience in a clinical or hospital environment.
• 3+ years of experience in implantable medical devices.
• Operating room experience.

Skills

• Driven: highly proactive, self-motivated, resilient problem solver – consistently striving to achieve goals and exceed expectations.
• Intelligent: quick thinker, ability to clearly understand customer