Jobs · Healthcare · Michigan

Clinical Specialist - Detroit

Recor Medical · Michigan, United States · 2 mo ago
Healthcare$110k–$125k/yrFull-time

Position Summary

The Clinical Specialist engages with doctors, nurses, and staff to educate on our products, support procedures, and identify appropriate activities to further the business. This position works collaboratively with the Sales Territory Manager in their respective territories.

Responsibilities And Duties

  • Represent ReCor Medical during cases to ensure customer and patient success with products and demonstrates expertise in troubleshooting techniques.
  • Fulfills the duties of a Cardiology Sales Executive in vacant territories and supports procedures as directed by the Commercial Team.
  • Assists CSE, as needed, when opening new accounts.
  • Assists in product demonstration and troubleshooting at medical education events.
  • Provides technical support when required for new product launches. Includes collection of data and support clinical sites.
  • Works to gather and share clinical feedback from the field to assist with product development and design review.
  • Works with the Quality department to help track device-related clinical feedback and complaints.
  • Educates and trains physicians and hospital personnel on technical matters related to our products by conducting and/or coordinating:
    • One-on-one training sessions
    • In-service education programs
    • Seminars and/or outside symposiums
  • Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
  • Provides clinical expertise/guidance to internal colleagues.
  • Serves as an effective ReCor Medical representative to physicians and supports staff regarding products.
  • Mets with existing and potential customers to identify their clinical needs, goals, and requirements.
  • Uses consultative selling techniques to identify potential sales opportunities within the account.
  • Responds to customer needs and reports customer complaints regarding products and service by developing and/or working with other personnel.
  • Builts rapport with all pertinent account stakeholders, including physicians, nurses, technologists, and administrators.
  • Exhibits excellent analytical and communication skills, both written and oral.
  • Must reside within 50 miles from the Detroit metro area.

Requirements

  • Clinical experience in cardiovascular procedures or at least 2 years of clinical case support.
  • Bachelor’s degree.
  • Open to travel up to 50% of the time to various locations.
  • Able to travel overnight 1-2+ nights a week depending on regional needs.
  • Able to work 7:30am-5pm, with flexibility for early mornings, evenings and weekends based on regional needs.
  • Possesses strong administrative skills to ensure all necessary paperwork associated with cases or follow-up, or associated with data collection is correct.
  • Ability to quickly learn and understand technical information and teach it to others.
  • Strong interpersonal skills and a team player.
  • Ability to build relationships with key stakeholders.
  • Excellent analytical and communication skills, both written and oral.
  • Must reside within 50 miles from the Detroit metro area.

Salary Range

$110K - $125K (Annual Base Salary)

The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions.

Equal Employment Opportunity

At Recor Medical, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

Pre-Employment Requirements

  • Background Screening & Drug Testing: Final candidates may be required to successfully complete a background check and/or drug screening, conducted in accordance with applicable laws and regulations.
  • Washington Fair Chance Act Compliance (if applicable): For applicants who reside in or are applying for roles based in Washington State, Recor Medical adheres to the Washington Fair Chance Act. This means we do not inquire about or consider criminal history until after an initial determination has been made that the candidate is otherwise qualified for the role, and we do not automatically exclude individuals based on criminal records.
  • New Hire Training: All employees are required to successfully complete Recor training program within their first 90 days of employment as a condition of continued employment.
  • Radiation Safety Requirement: Certain field-based roles at Recor Medical require work in environments where radiation sources (e.g., x-ray equipment) are in use. Employees in these roles will be issued a personal dosimetry badge to monitor occupational exposure and are required to wear it in accordance with company policy and applicable regulatory standards.

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