Clinical Specialist - Pittsburgh, PA

About the role

The Clinical Specialist plays a critical role in delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. Key responsibilities include:

• Ensuring optimal OR workflow and troubleshooting during live cases
• Providing in-service education
• Supporting installations and software updates
• Helping drive procedural efficiency across assigned accounts
• Partnering closely with Sales to identify opportunities for utilization growth and account retention

Responsibilities

In addition to the above, the Clinical Specialist will:

• Guide surgeons through onboarding and competency milestones
• Support procedural scheduling to maximize coverage
• Maintain accurate case logs and documentation
• Regularly share field insights with Sales, Marketing, and R&D to inform product enhancements, surgeon experience, and program improvements
• Build surgeon and staff confidence, competency, and expertise with all PROCEPT BioRobotics technologies
• Exercise independent judgment in planning, organizing, and performing their work, while partnering with internal teams to support system updates, regulatory compliance, and field-based program needs

Requirements

To succeed in this role, you should possess:

• A bachelor’s degree or equivalent experience
• 2-4 years of clinical experience preferred
• A strong interest in medical devices and robotics
• Strong communicator and engaging educator with excellent presentation skills
• A collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field
• An analytical thinker with strong attention to detail and problem-solving skills

Qualifications

We would like candidates to have:

• Successfully achieved clinical proficiency within 60 days post-graduation of our internal sales training program, Aqua Academy
• The ability to travel 75% or greater as necessary