Clinical Solution Architect- myAvatar (Consulting)
About the role
Solution Architects at Netsmart are tasked with leveraging their expert solution knowledge to recommend best practices for implementation and maintenance, as well as to design processes within their domain of expertise.
Responsibilities
- Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
- Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance while considering other system integration points.
- Critically assess client workflows and identify opportunities for integration with other solutions and potential pitfalls.
- Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer.
- Accountable for relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
- Proactively seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance, or testing.
- Manage client expectations and ensure project delivery meets goals of engagement.
- Coach, mentor and guide solution teams and new associates on recommended methodology practices and roles.
Qualifications
- Required: Bachelor's degree or equivalent relevant work experience
- At least 4 years of health care information technology implementation or consulting working experience
- At least 2 years Netsmart EHR solution work experience
- At least 1 year of project management experience
- Ability to communicate effectively with technical, clinical, and operational teams
- Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
- Ability to build strong client relationships and delivering client-centric solutions
- Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems
Preferred
- At least 2 years Netsmart EHR solution work experience (myAvatar)
- Experience working in a clinical setting
Expectations
- Travel expected up to 20% of the time as needed
Pay
Netsmart does not specify the pay for this position.
Schedule
Netsmart does not specify the schedule for this position.
Benefits
Netsmart does not specify the benefits for this position.
Schedule
Netsmart does not specify the schedule for this position.
Benefits
Netsmart does not specify the benefits for this position.
Skills
Netsmart does not specify the skills for this position.
Benefits
Netsmart does not specify the benefits for this position.
Pay
Netsmart does not specify the pay for this position.
Legal Compliance
Netsmart is an equal opportunity employer and provides equal employment and advancement opportunities to all individuals regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart does not provide work visa sponsorship for this position.