Clinical Services, Order Entry Specialist (PIT)

Castle Biosciences Inc. is growing, and we are looking to hire a full-time Clinical Services, Order Entry Specialist working from our Pittsburgh, PA office location.

About Castle Biosciences Inc.

At Castle, it all comes down to people. After all, disease doesn't just happen—it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

A Day in the Life of an Order Entry Specialist

This role is responsible for performing clinical data entry activities for the Clinical Services team while ensuring the highest standards of clinical data integrity, accuracy, and quality are consistently maintained. Reviews submitted test orders for appropriateness and completeness and evaluates associated information within the laboratory information management system to ensure accurate and complete data entry. Works closely with Clinical Services Problem Resolution Specialists to resolve tests in question and support timely case resolution. Creates and manages patient test orders, updates current cases, and attaches all relevant supporting documentation to maintain accurate patient records. Supports Clinical Services initiatives aimed at improving patient treatment, health, and medical outcomes while adhering to established protocols, company policies, and applicable standard operating procedures.

Responsibilities

• Perform clinical data entry activities while maintaining data integrity, accuracy, and quality.
• Review submitted test orders for appropriateness and completeness.
• Evaluate information within the laboratory information management system to ensure accurate data entry.
• Collaborate with Clinical Services Problem Resolution Specialists to resolve tests in question.
• Create and manage patient test orders, update current cases, and attach relevant supporting documentation.
• Support Clinical Services initiatives to improve patient treatment and medical outcomes.

Requirements

• High School Diploma or GED equivalent (or work experience equivalent).
• Ability to type with attention to detail and accuracy.
• Data entry experience.
• Strong computer literacy.
• Attention to detail.

Benefits

• Excellent annual salary + 20% bonus potential.
• 20 accrued PTO days annually + 10 paid holidays.
• 401K with 100% company match up to 6%.
• 3 health care plan options + company HSA contribution.
• Company stock grant upon hire.

Schedule

Monday - Friday, 5 days/week in the office from 8:00 AM - 4:30 PM (exempt position).

Work Authorization

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.