Order Entry Specialist
Knape & Vogt Manufacturing Company · Petaluma, CA · 3 days ago
On-siteInformation Technology$20/hrFull-time
About the role
The Order Entry Specialist will be responsible for accurately entering purchase orders and verifying special pricing agreements.
Responsibilities
- Timely and accurate entry of Purchase Orders received via email or fax
- Accurate verification of Special Pricing Agreements, SPIFFs and sales codes for orders
- Work closely with Finance for timely resolution on orders when accounts are on credit hold or are not set up in Syteline ERP system
- Assign ship dates for standard lead time orders, and/or work with Planning to assign ship dates for expedites and other special requests and provide order verification to customers on a timely basis
- Routinely route discrepant orders that require communication with sales or customer for resolution and finalization to Customer Service team
- Routinely route orders for custom product to Customer Service Specialist, Customs for finalization
Requirements
- 2 years of experience in Customer Service or related field
- High school diploma or GED
- Intermediate skills in Microsoft Office Suite, Outlook
- Data entry skills with the ability to learn to process large amounts of information efficiently and accurately
- The ability to learn ERP systems
Qualifications
- None specified
Skills
- Customer Service
- Microsoft Office Suite
- Data Entry
- ERP Systems
Benefits
- Starting pay $20.00/hr
- Medical, Dental, Vision
- Generous Vacation and Sick Time Off
- 11 Annual Company Paid Holidays
- 401K with Company Match
- Tuition Reimbursement
- Bonus and Merit opportunities
Pay
- $20.00/hr
Schedule
- N/A