Clinical Services Coordinator - Full Time

Responsibilities

• Ensure self and assigned area(s) are compliant with all applicable federal, state, and local regulatory standards (ex OSHA, TJC, DOH, FDA, HIPAA, etc.)
• Oversees the POCT process to ensure accuracy and compliance.
• Reports and acts upon identified equipment/instrument malfunctions.
• Manages the day-to-day planning, operations, and problem solving for assigned areas – ensures daily schedule, staffing, and performance metrics are met and changes communicated appropriately.
• Maintains real-time performance against pre-established expectations/metrics.
• Gathers information for performance reviews.
• Serves as the communication link between the group he/she is leading, and management.
• Disseminates information to the group and forwards information back up to management.
• Affirms and implements practice policies, procedures, and efficient systems that support daily operations.
• Aids staff in resolving difficult patient situations or complaints.
• Participates in the interviewing process and oversees the training of new hires.

  Qualifications

  • Basic Cardiac Life Support (Required)
  • CMA or RMA (Required)
  • MA Certification (required within 90 days of hire).
  • Successfully completed/pass EMR training/tests
  • H.S. Diploma/GED (Required)
  • Completion of an accredited Medical Assistant program (or higher level equivalent) (or 7+ years experience working as an MA may be considered in lieu of MA program completion).
  • Bachelor's Degree (or Associate's Degree or higher level equivalent) (or 7+ years experience working as an MA may be considered in lieu of MA program completion).