Clinical Scheduler II - MOSM Ryan Ranch

Responsibilities

• Provides back-up coverage as needed to coworkers and other physicians.
• Schedules all in-office appointments including new patient, post-op and pre-op appointments, in-office procedures, and out/inpatient procedures/surgeries.
• Reviews incoming referrals.
• Obtains and initiates authorizations when required, verifies insurance eligibility, updates patient demographic information, ensures proper pre-certifications, and obtains medical clearances.
• Reschedules patients as needed to comply with physician’s schedule changes.
• Maintains organization and proper handling of voicemail, text messages, incoming faxes, written messages, and referrals to ensure patient’s needs are met in a timely manner.
• Communicates effectively with each physician for patient messages.
• Performs general office duties such as indexing medical records.
• Conducts themselves professionally and carries out other duties as assigned by management.
• Maintains effective communication with physicians, hospital, ambulatory surgery center, vendors, patients, and other staff, while adhering to safety protocols and safeguarding patient confidentiality.

Requirements

• Experience with medical terminology—including familiarity with CPT and ICD-10 codes—and a solid understanding of the medical insurance process is preferred and highly beneficial.
• Knowledge of HIPAA regulations is preferred but not required.
• Strong customer service abilities, professionalism when interacting with patients, and the capacity to work in a fast-paced environment with high call volumes are important.
• The ability to multitask, adapt to changing priorities, problem-solve, and meet deadlines is critical.
• Computer skills required: the ability to type a minimum of 60 words per minute, general knowledge of basic computer systems, and proficiency with Microsoft applications is preferred.
• Experience with electronic medical records (EMR) systems is preferred but not required.

Qualifications

• High school diploma or general education degree (GED).
• A two-year college degree is preferred but not required.

Skills

• Attention to detail.
• Efficiency.
• Team-oriented environment.

Benefits

• Position maybe eligible for remote work on administrative days when primary physician is not in clinic upon management review.

Pay

• Pay Range: $25.00 to $30.39
• Hourly Evening Shift Differential: $3.00
• Hourly Night Shift Differential: $3.00

Schedule

• Assigned Work Hours: 40 per week