Patient Scheduler II

Patient Scheduling

• Patient identification, registration, and scheduling
• Completing follow-up and referral work queues
• Ticket scheduling
• Communicating with patient care teams
• Updating guarantor information and verifying insurance eligibility
• Scheduling services for patients including ancillary and procedure scheduling
• Handling incoming calls and follow-up work queues
• Proficiently entering data into the permanent electronic health record
• Working as part of a care team to provide optimal customer service and clinical outcomes

Qualifications

• 1 year of clinical healthcare experience
• 1 year experience as a Patient Scheduler I
• 1 year experience in a contact/call center

Skills

• Proficiency in scheduling multiple service lines
• Experience in a complex, high-call and work queue volume environment
• Ability to support Population Management, Chronic Disease Management, and ACO initiatives

Benefits

Employee benefits at Essentia Health include:

• Medical, dental, vision, life, and disability insurance
• Supplemental options to fit individual needs
• A 401(k) plan with employer contributions
• Professional development through training, tuition reimbursement, and educational programs
• Flexible scheduling, generous time off, and wellness resources