Clinical Scheduler I - MOSM Ryan Ranch

Responsibilities

• Provides back-up coverage as needed to coworkers and other physicians
• Schedules all in-office appointments including New Patient, post-op and pre-op appointments, in-office and outpatient procedures
• Reviews incoming referrals
• Obtains authorizations when required, verifies insurance eligibility, updates patient demographic information, and ensures proper pre-certifications
• Re-schedules patients as needed to comply with physician’s schedule changes
• Ensures all required radiology tests and operative reports are received in the office prior to a patient’s scheduled appointment date
• Communicates effectively with each physician for patient messages
• Maintains organization and proper handling of voicemail, text messages, incoming faxes, written messages, and referrals to ensure patient’s needs are met in a timely manner
• Performs general office duties such as indexing medical records
• Maintains effective communication with physicians, patients, and other staff, while adhering to safety protocols and safeguarding patient confidentiality

Requirements

• Experience: 1–2 years of administrative, office, hospitality, customer service, or medical office experience or training
• Knowledge: Strong understanding of filing systems, office machines, and general office equipment; a strong understanding of medical terminology—including familiarity with CPT and ICD-10 codes—and a solid understanding of the medical insurance process; Knowledge of HIPAA regulations
• Skills: Excellent verbal and written communication skills; strong customer service abilities; the capacity to work in a fast-paced environment with high call volumes; ability to multitask, adapt to changing priorities, problem-solve, and meet deadlines; ability to interpret documents such as safety rules, operating instructions, and procedure manuals, while maintaining proper grammar and spelling in written correspondence
• Computer Skills: Ability to type a minimum of 60 words per minute; general knowledge of basic computer systems; proficiency with Microsoft applications; Experience with electronic medical records (EMR) systems

Qualifications

• Education: High school diploma or general education degree (GED); two-year college degree preferred but not required

Skills

• Attention to detail
• Efficiency
• Team-oriented environment

Benefits

Position not eligible for remote work.

Pay

• Pay Range: $23.00 - $27.96
• Hourly Evening Shift Differential: $3.00
• Hourly Night Shift Differential: $3.00

Schedule

Assigned Work Hours: 80 hours per pay period

Position Type

Regular