Clinical RN Supervisor - Psychiatry 6 Ridgeway, Full Time, Day Shift

About the Role

The Clinical Shift Supervisor assumes responsibility for ensuring excellent patient care, maintaining expeditious patient flow with a focus on customer service, and supervising nursing staff. This role provides input on staff evaluations, assists with cost containment, and manages employees to uphold these standards. Strong leadership and effective interpersonal communication skills are required.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from world-renowned clinicians and care teams. The medical center offers advanced specialty and subspecialty medical care unavailable elsewhere in the region.

Location: Cincinnati, OH, United States

Qualifications

• Education: ADN required; BSN preferred.
• Experience: Minimum of two years of clinical nursing experience in psychiatry; progressive management experience preferred.
• Current Ohio RN license.

Responsibilities

• Supervise staff assigned to the unit or center of excellence, demonstrating coaching and mentoring abilities.
• Lead and implement operational improvement initiatives, ensuring compliance through staff coaching and mentoring.
• Identify needs for specific equipment and ensure adequate, properly functioning supplies for patient care.
• Ensure shift practice complies with state and federal medical laws (EMTALA, HIPAA, and House Bill 316).
• Maintain hospital-wide and department-specific nursing competencies, completing annual requirements on time.
• Collaborate with the Department Educator to provide orientation and address educational needs.
• Engage staff in departmental performance improvement (PI) activities according to the PI plan.
• Provide immediate counseling for staff when behaviors or incidents negatively affect patient care or the work environment; document incidents.
• Oversee operational leadership of the shift, including patient flow and resource allocation to meet dynamic needs.
• Champion efficient throughput and capacity management, benchmarking processes to improve practice.
• Ensure staff behaviors align with UC Health’s RITE Values, Mission, and Vision, and provide transformational leadership related to Patient- and Family-Centered Care (PFCC).
• Assist in developing and revising departmental standards, policies, and procedures.
• Manage staffing and scheduling for a cohort of staff and shift.
• Promote patient care safety standards and identify opportunities for improvement in patient satisfaction.
• Facilitate conflict resolution and empower staff to participate in decision-making through shared governance.
• Support and encourage professional development for staff.
• Demonstrate efficiency in resource and supply use to support timely and effective patient care.
• Identify operational needs, including capital equipment, medical supplies, office supplies, and equipment maintenance.
• Participate in the new hire process, including shadowing, selection, and staff orientation to maintain care standards and competency.
• Provide professional development and coaching for assigned staff, including quarterly rounding and annual performance appraisals.
• Enforce corporate compliance and oversee risk management issues.
• Ensure staff compliance with established policies, procedures, standards, and accreditation/licensing regulations.
• Assist the manager in evaluating patient care and staff performance through observation, quality improvement activities, patient/family/staff interviews, and documentation review.
• Function as a clinical resource in the area of specialty and promote evidence-based practice.
• Assist in identifying and operationalizing best practices in the unit.
• Facilitate ongoing staff professional growth.