Clinical Response Specialist I

What You'll Be Doing

• Respond to inquiries, completing intake calls in a validating, timely, inclusive, and comforting fashion while determining clinical appropriateness to move forward in the admissions process.
• Demonstrate detail-oriented work through the necessary documentation, communication, and coordination to assist in the admission process to ERC Pathlight.
• Consult with referring providers and ERC Pathlight treatment teams regarding red flags or readmissions.

Qualifications

• Bachelor's Degree in any related field.
• One year of directly related experience may be substituted for a degree.
• One to two years patient or person facing customer service experience.
• Experience working with individuals with mental illness.
• Willingness to work occasional nights and weekends.

Shift Details

• This 0.6 FTE position requires working remotely Thursday & Friday 11am-7:30pm MT; Saturday 8am-4:30pm MT.
• Possibility to work up to 31 hours per week.

What We Offer

• Competitive compensation;
• Comprehensive medical, dental, and vision coverage;
• Generous Paid Time Off;
• Parental Leave benefits;
• Retail benefits;
• Tuition reimbursement to help you continue growing in your career.