Clinical Research Medical Assistant

About the role

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! DelRicht is a clinical research company dedicated to providing an excellent customer experience to patients in our clinical trials. Our trials provide new treatment options for our patients; ultimately, our goal is to get new medications FDA approved! We hold our team members to a high standard of excellence and seek an energetic, positive, quick learner to be a part of our growing Louisville team.

Responsibilities

• A fun, positive and comfortable patient experience for patients enrolled in our clinical trials
• Efficient, accurate completion of patient care visits, maintaining 100% compliance with clinical trial protocols
• Timely, accurate clinical data entry across multiple online electronic medical record systems
• Serve as a trusted resource for pharmaceutical sponsors, contract research organizations, and our physician partners
• Deliver a memorable customer experience onsite, and instill confidence in our customers through clear, constant virtual communication when clients are not on‑site
• Maintain strong physician partnerships, serving as a knowledgeable resource to our physicians for scheduling, patients, and protocols

Requirements

• 1+ year of professional experience

Qualifications

• Preferred B.S. or B.A. from any accredited university

Skills

• Preferred: Professional experience in a patient-facing or healthcare position
• Preferred: Experience in a frontline, customer-facing service role
• Coffee drinkers preferred… tea drinkers accepted :)
• Self‑motivated, energetic, positive
• Focus on providing exceptional patient care and creating memorable experiences
• Ensure client satisfaction is a primary focus and help clients achieve and exceed their goals
• Believe in high quality and maintain a high standard of compliance with study protocols
• Remarkably organized
• Skilled at problem solving, planning, and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

Benefits

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)