Clinical Research Medical Assistant

About the role

DelRicht Research is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. The position is located in Druid Hills, GA.

Responsibilities

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols
• Patient recruitment, enrollment, and retention activities are executed with strong focus and follow-through
• Patients are guided through the clinical trials process, ensuring they attend and complete required visits
• Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Serve as a reliable point of coordination for internal teams, physicians, sponsors, and research partners involved in active studies
• Help maintain strong physician confidence by staying organized, communicating clearly, and keeping stakeholders informed on patient and protocol updates
• Work proactively in a fast-paced, high-expectation environment, solving problems and helping keep daily operations on track

Requirements

• 1+ years of professional experience in a fast-paced, high-expectation healthcare environment

Qualifications

• Bachelor's degree from an accredited college or university (preferred)
• Strong preference for candidates with experience in fast-paced clinical environments (Emergency Department, Urgent Care, or similar)

Skills

• Self‑motivated, energetic, and positive
• Focus on providing exceptional patient care and creating memorable experiences
• Ensure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and maintain a