Clinical Program Manager - Psychiatry

About the role

The Clinical Program Manager serves as a key operational and clinical leader within the Hermann Center, supporting the integration and coordination of clinical services, research activities, community partnerships, training initiatives, and program evaluation efforts. The position works collaboratively with Center leadership, Principal Investigators, faculty, staff, trainees, and community partners to ensure the effective delivery of services and advancement of the Center's mission.

Responsibilities

• Provide evidence-based early childhood psychotherapy services to children and families.
• Deliver developmentally informed, relationship-focused interventions.
• Conduct assessments, treatment planning, and ongoing clinical care.
• Collaborate with multidisciplinary providers to ensure coordinated, high-quality care.
• Maintain timely and accurate clinical documentation.
• Career Development, Training, and Performance Support:
• Provide coaching, mentorship, and ongoing support to clinical and support staff.
• Aid in onboarding, orientation, and training of new employees.
• Support professional development and workforce development initiatives.
• Contribute feedback regarding staff performance, competencies, and professional growth to Center and division leadership.
• Promote dissemination and implementation of evidence-based and relationship-focused interventions.
• Foster a collaborative and psychologically safe work environment that supports employee engagement and retention.
• Clinical-Research Integration, Quality Improvement, and Program Evaluation:
• Facilitate collaboration between clinical and research teams to support the Center's integrated mission.
• Support implementation of research initiatives within clinical workflows.
• Lead program evaluation, quality improvement, and outcome monitoring activities.
• Collaborate with faculty, investigators, and operational staff to identify meaningful performance metrics.
• Utilize data to improve clinical services, patient outcomes, operational effectiveness, and access to care.
• Support reporting, accreditation, compliance, and quality assurance activities.
• Assist in translating research findings into clinical practice and program development.
• Stakeholder Coordination and Center Integration:
• Support coordination and communication across the Hermann Center's clinical, research, educational, operational, and community-facing activities.
• Facilitate collaboration among clinical staff, research personnel, trainees, peer support services, case management staff, community program staff, and Center leadership.
• Collaborate with Center leadership and designated staff to support implementation of recommendations and priorities emerging from advisory boards, stakeholder groups, and institutional partnerships.
• Ensure operational alignment between Center initiatives and the broader missions of the Hermann Center, the Division of Child and Adolescent Psychiatry, and Washington University School of Medicine.
• Aid in implementing strategic priorities and translating decisions into operational workflows and program activities.

Qualifications

• Bachelor's degree
• No specific certifications/professional licenses are required for this position.
• No specific work experience is required for this position.
• Experience working in perinatal, infant, and early childhood mental health settings, including support for pregnant and postpartum individuals and families.
• Experience working in academic medical centers or interdisciplinary healthcare settings.
• Preferred Qualifications:
• M.H.A. - Master of Health Administration
• M.P.H. - Master of Public Health
• M.S.W. - Master of Social Work
• Master's degree - Counseling
• Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation
• Licensed Clinical Social Worker (LCSW) - Missouri Division of Professional Registration
• Experience working in perinatal, infant, and early childhood mental health settings, including support for pregnant and postpartum individuals and families.
• Experience working in academic medical centers or interdisciplinary healthcare settings.

Skills

• Assessment Testing
• Clinical Operations
• Collaboration
• Computer Literacy
• Employee Supervision
• Family Support
• Integrated Healthcare
• Interpersonal Communication
• Medical Centers
• Mentorship
• Multidisciplinary Teamwork
• New Program Development
• Postpartum Care
• Program Evaluations
• Psychotherapy
• Report Writing
• Staff Leadership
• Strategic Planning
• Workforce Development
• Working with Children

Benefits

Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.