Clinical Program Coordinator, RN (Virtual Second Opinion) - Hybrid

About Cedars-Sinai

Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report’s “Best Hospitals 2026-2027” rankings. When you join our team, you’ll gain access to groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement, and performance-improvement projects to help you achieve certifications and degrees while advancing your career. Cedars-Sinai’s Virtual Second Opinion service empowers you to make informed health decisions from home.

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the cultural and ethnically diverse community we serve, fueling innovation and the gold standard of patient care.

Responsibilities

• Provide vital education and information on available options, the informed decision-making process, and realistic goal setting to empower patients/caregivers to actively participate in their plan of care.
• Establish and coordinate a supportive care plan with goals and interventions based on treatment and individual patient/caregiver needs, preferences, beliefs, and values.
• Review, evaluate, and revise the plan of care for appropriateness on an ongoing and timely basis.
• Participate in the development of guidelines, protocols, pathways, and other performance improvement activities related to patient care.
• Work with the Patient Advisory Council to coordinate, implement, and evaluate educational programs/projects for patients and the community.
• Assist in developing a comprehensive diagnostic/treatment plan through interdisciplinary input and attendance at weekly meetings.
• Manage clinical data throughout all phases of patient care from initial referral to follow-up; evaluate clinical data and participate in clinical/patient rounds.
• Develop, coordinate, implement, and evaluate educational programs/projects for patients/caregivers, nursing staff, and support staff.
• Provide educational sessions for patients/caregivers and clinical staff throughout the Medical Center.
• Provide leadership in developing standards of care for patients undergoing new therapies and demonstrate knowledge of approved protocols for specialized nursing care.
• Track volume of referrals and transports, measure outcomes, and work to increase procedures and patient participation in clinical and research programs.
• Recommend, develop, and implement policy/protocol revisions and performance improvement activities based on current standards.
• Assess educational needs in collaboration with nursing and medical personnel and evaluate the effectiveness of educational programs.
• Collaborate throughout the Cedars-Sinai Health System to initiate and implement educational programs.
• Independently coordinate patient programs, projects, and events with Nursing, medical center departments, and communities across the healthcare continuum.
• Serve as a resource and consultant for educational programs throughout the Cedars-Sinai Health System.
• Promote and facilitate research by encouraging inter- and intra-departmental collaboration and utilizing education and clinical research findings to design/revise programs.
• Work to create new transfer agreements with local hospitals and build referral relationships with key physician groups and hospitals in Southern California.

Hybrid remote role: must currently live in the Los Angeles area or be willing to relocate for onsite requirements.

Requirements

• Three or more years of experience in an acute care setting (e.g., transplant, cancer, breast, prenatal).
• Solid understanding of the Nursing Practice Act, The Joint Commission, and other state and local regulatory requirements.
• Preferred experience with program development and implementation of navigator programs.
• Experience with organizational program or project coordination/support, applying program/project management and development procedures.

Qualifications

• Bachelor’s of Science in Nursing (BSN) required; Master’s degree preferred.
• California RN state license required upon hire.
• ANCC Specialty Certification required (in area of specialty) within 1 year of employment.

Benefits

• Outstanding benefit package and competitive salaries.
• Learning programs, tuition reimbursement, and performance-improvement projects.
• Access to groundbreaking biomedical research facilities and sophisticated medical education programs.
• Virtual Second Opinion service for personal health decisions.