Clinical Office Specialist (COS I & COS II) - Multiple Openings

About the role

Tanner Clinic is currently hiring for multiple Full-Time and Part-Time Clinical Office Specialist positions across several specialties and locations. Applicants will be considered for either a Clinical Office Specialist I (COS I) or Clinical Office Specialist II (COS II) position based on their certifications, qualifications, and clinic needs.

Current Openings

Clinical Office Specialist I (COS I)

• Full-Time Antelope A - Behavioral Health
• UDH Ogden - Gastroenterology (Phlebotomy Certification Required)
• Part-Time Westside - Family Medicine

Clinical Office Specialist II (COS II)

• Full-Time Antelope A - Behavioral Health
• Antelope A - Rheumatology
• Antelope B - IS&P
• UDH Ogden - Gastroenterology (Phlebotomy Certification Required)
• Part-Time Antelope B - PRN
• Antelope A - ENT

Responsibilities

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Schedule follow-up appointments for physician.
• Assist with other office duties as needed.
• Room patients, perform vital signs and obtain patient medical histories.
• Stocking/cleaning exam rooms and office.
• No invasive procedures approved – phlebotomy, injections, IV's, catheters, etc.
• Phlebotomy work (if certified).
• Other duties approved by supervisor.

Requirements

Education:

• COS I - C.N.A certification or Basic EMT certification or Phlebotomy certification required.
• COS II - C.N.A certification or Basic EMT certification and Phlebotomy certification required.

Other Requirements:

• One or more years health care experience preferred.
• Regular and reliable attendance is an essential function of the job.

Qualifications

Knowledge Performance Requirements:

• Understand prior authorizations and the referral process.
• Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
• Complete credentialing test yearly.

Skills:

• Good communication skills.
• Understand and perform blood pressure measurements and vital signs.

Abilities:

• Able to work in stressful situations.
• Able to prioritize patients and needs of office.
• Good organization skills including able to maintain office flow.
• Develop and maintain effective working relationships with co-workers and Providers.

Work Environment

Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.

Equipment Operated

Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.

Mental/Physical Requirements

Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies. Occasional stress from dealing with many staff and patients.