Clinical Office Assistant

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits

• Competitive pay and comprehensive health coverage within the first 30 days
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

About the role

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Echo/Vascular department located within the Edgewood hospital. This role provides administrative, registration, scheduling, and customer service support to ensure efficient daily operations within a healthcare office setting. The position serves as a key point of contact for patients, visitors, physicians, and staff, delivering professional and courteous service in person, by phone, and through electronic communication.

Responsibilities

• Patient registration and appointment scheduling
• Insurance verification and obtaining authorizations
• Collecting patient payments
• Maintaining accurate records
• Managing multiple phone lines
• Supporting front office operations
• Assisting with medical records management and data entry
• Problem resolution and general clerical duties
• Maintaining confidentiality and accuracy

Requirements

• High school graduate or GED
• 1 year of experience in an office front desk role, healthcare registration, scheduling, or other patient-facing healthcare positions

Skills

• Medical terminology
• Computer fluency/literacy
• Strong communication skills (verbal and written)
• Ability to maintain patient confidentiality
• Organization and prioritization skills

FLSA Status: Non-Exempt
Scheduled Hours: 40