Clinical Nurse Manager

About the role

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, rising obesity and diabetes, and increased surgical procedures, the need for expert wound care is growing. The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) coordinates clinical activities of the Wound Care Center, working with the Program Director and Medical Director to meet program objectives, ensure optimal healing outcomes and patient satisfaction, and comply with Healogics, hospital, accrediting, federal, state, and CMS guidelines.

Responsibilities

• Proficient in all responsibilities related to case management; may provide case management to a group of patients with specific assessments per protocols.
• Organize and prioritize clinical responsibilities; provide clinical oversight to clinical staff (RNs, LPNs/LVNs, CMAs, Hyperbaric Oxygen Technicians, etc.).
• Collaborate with other health care providers, key hospital personnel, Wound Care Center providers, Program Director, and Medical Director regarding clinical and patient needs.
• Continuously review processes and procedures, identify and implement improvements while complying with HIPAA, DOH, hospital, and Healogics requirements.
• Engage in staff development: provide general in-services, individual instruction and orientation; provide staff recognition through positive reinforcement and constructive feedback.
• Collaborate with Program Director on program objectives from a budgetary and financial perspective.
• If vein care services are offered, coordinate vein clinic and assist with care after Healogics Vein Clinic training.
• Collaborate with Program Director and Medical Director to achieve Wound Care Center quality indicators.
• May function as a Documentation Assistant (scribe) per Healogics and hospital policies.
• May perform hyperbaric safety director duties after completing required Healogics hyperbaric safety director training; after training may act as chamber operator or emergency chamber operator.
• Perform patient care based on center staffing needs.
• Perform other duties as required.

Requirements

• Current RN license (must be maintained throughout employment).
• Associate’s Degree in Nursing (ADN) minimum; Bachelor of Science in Nursing (BSN) preferred.
• One year of RN experience required; two or more years preferred.
• Prior supervisory experience preferred.
• Wound care certification preferred.

Physical demands include being in a stationary position for extended periods (4+ hours), viewing computer screens, frequent keying, moving about, vision requirements, communicating, writing, lifting/moving up to 20 pounds (or up to 75 pounds with equipment assistance), pushing/pulling, bending/stooping, reaching/grasping, and traveling distances. Work environment is normal office/primarily indoors patient care setting with exposure to bloodborne pathogens, toxic chemicals, flammable/explosive gases, mechanical equipment, and proximity to moving objects.

Skills

• Current BLS (Basic Life Support) required.
• Planning, organization, prioritization and time‑management skills.
• Strong interpersonal, oral and written communication skills, including presentation skills.
• Ability to work with others in a team environment and communicate in lay terms at all organizational levels.
• Ability to manage multiple projects simultaneously.
• Strong customer service and follow‑up skills.
• Strong analytical and quantitative skills.
• Leadership skills.
• Team‑building and motivational skills.
• Research and teaching skills.
• Change management and demonstrated problem‑solving skills.
• Proficiency in Microsoft Suite (Excel, Word, Outlook, PowerPoint) preferred.
• Working knowledge of hospital‑based and web‑based database systems/applications.