Clinical Nurse Manager

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. The company is working to provide differentiated, quality outcomes to as many patients as possible through outpatient clinic partnerships.

About the role

The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) is responsible for the coordination of clinical activities of the Wound Care Center. This includes patient care assessment, planning, and implementation, as well as working on patient care quality improvement. This position collaborates with the Program Director and the Medical Director to meet the Center’s program objectives and ensure optimal healing outcomes and patient satisfaction.

All clinicians working in a Healogics Center must perform their job responsibilities according to Healogics policies, hospital policies, accrediting organizations, federal and state regulations, and Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Responsibilities

• Proficient in all responsibilities related to Case Management. May provide case management to a group of patients, including specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management.
• Organizes and prioritizes clinical responsibilities, provides clinical oversight to clinical staff (e.g., Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), Certified Medical Assistants (CMAs), Hyperbaric Oxygen Technicians).
• Collaborates with other healthcare providers, key hospital personnel, Wound Care Center Providers, Program Director, and Medical Director regarding clinical and patient needs.
• Identifies and implements areas of improvement in current processes and procedures while complying with HIPAA, the Department of Health (DOH), hospital, and Healogics requirements.
• Engages in staff development, providing general in-services as well as individual instruction and orientation. Provides staff recognition through positive reinforcement and constructive feedback.
• Collaborates with Program Director in coordination of program objectives from a budgetary and financial perspective.
• If the program provides Vein Care services, coordinates vein clinic and assists in providing care as needed after completing Healogics Vein Clinic training.
• Collaborates with Program Director and Medical Director to achieve Wound Care Center quality indicators.
• May function as a Documentation Assistant (scribe) in accordance with Healogics and hospital policies.
• May perform hyperbaric safety director duties after completing required Healogics hyperbaric safety director training. Following required hyperbaric training, may act as a chamber operator or an emergency chamber operator.
• Performs patient care based on Center staffing needs.
• Performs other duties as required.

Requirements

• Current RN (Registered Nurse) license – to maintain throughout the duration of employment in the position.
• Associate’s Degree in Nursing (ADN) minimum required. Bachelor of Science in Nursing (BSN) preferred.
• One year of experience as an RN required. Two or more years’ experience preferred.
• Prior supervisory experience preferred.
• Wound care certification preferred.
• Current BLS (Basic Life Support) certification required.

Skills

• Planning, organization, prioritization, and time-management skills.
• Strong interpersonal, oral, and written communication skills, including presentation skills.
• Ability to work with others in a team environment and communicate effectively at all levels of the organization.
• Ability to work on multiple projects simultaneously.
• Strong customer service and follow-up skills.
• Strong analytical and quantitative skills.
• Leadership, team-building, and motivational skills.
• Research and teaching skills.
• Change management and demonstrated problem-solving skills.
• Proficiency in Microsoft Suite (Excel, Word, Outlook, PowerPoint) preferred.
• Working knowledge of hospital databases and web-based databases.

Physical Demands

• Being in a stationary position for extended periods of time (4 hours or more).
• Viewing a computer screen for extended periods of time (4 hours or more).
• Frequent keyboarding on a computer for 4 hours or more.
• Moving about the work environment.
• Close, distance, and peripheral vision.
• Reading, communicating, and writing.
• Lifting/moving items up to 20 pounds.
• Lifting/moving items up to 75 pounds with equipment assistance.
• Pushing/pulling, bending/stooping, reaching/grasping/touching with hands.
• Traveling distances (car, airplane, etc.).

Work Environment

• Normal office environment, primarily indoors.
• Patient care environment.
• Exposure to hazards (bloodborne pathogens, toxic chemicals, flammable explosive gases, etc.).
• Exposure to mechanical equipment and proximity to moving objects.

Pay

This range is an estimate based on potential employee qualifications: education, experience, geography, as well as operational needs and other considerations permitted by law.