Clinical Manager Nurse Practitioner
Overview
Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most. Reporting to the VP of Grace at Home, the Clinical Manager is responsible for recruitment, training, and management of Nurse Practitioners (NPs), Physician Assistants (PAs), RNs, LCSWs, ensuring effective collaboration, optimal staffing, and high-quality patient care delivery to Grace at Home family members.
Duties & Responsibilities
- Manage clinical team members, providing mentorship and guidance, regular performance evaluations, constructive feedback, and supporting professional development.
- Ensure staffing levels and schedules optimize productivity, meeting patient care needs, maintaining high standards of care and safety in compliance with regulatory requirements.
- Oversee daily operations to ensure compliance with organizational policies and procedures.
- Monitor and evaluate patient care delivery to maintain high standards of quality and safety.
- Implement evidence-based practices and clinical protocols.
- Address and resolve patient or staff concerns promptly and professionally.
- Cook up orientation and continuing education for clinical staff, promoting opportunities for professional growth.
- Design and oversee clinical programs and workflows.
- Serve as a liaison between clinical staff and administrative leadership.
- Participate in interdisciplinary team meetings to enhance patient care coordination.
- Ensure all staff adhere to regulatory standards, including HIPAA and OSHA requirements.
- Maintain accurate documentation of clinical activities, training, and compliance records.
- Prepare and present reports on team performance and operational metrics.
- Maintain relationships with business partners such as Home Health and Hospice agencies, assisted living facilities, and other vendor partners.
- Conduct patient visits and patient management as needed.
Qualifications
- Education/Experience: Master’s degree in nursing or related science field required.
- Certification/Licensure: Active and unrestricted NP license required.
- Clinical: Must have 3+ years of strong leadership and management experience in a clinical setting; community-based care experience preferred. Experience with Medicare/Medicaid is a must.
- Must have 3+ years of clinical experience treating complex chronic conditions and high-needs patients, Medicare and LTSS experience preferred.
- Experience with implementing and maintaining regulatory requirements for clinical staff including NPs, PAs, RNs, LCSWs.
- Excellent verbal, written, presentation, and group facilitation skills; ability to clearly articulate and present concepts and models in an accessible manner to Grace at Home’s team, investors, partners, and other stakeholders.
- Strong critical analytic, thinking and communication skills necessary to evaluate and respond to team progress, anticipate needs and other related team dynamics.
- Computer Knowledge: Excellent computer skills required particularly Microsoft applications including Word, Excel, PowerPoint, and Outlook. Willingness to explore and learn new or unfamiliar applications that may benefit the clinical team.
- Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced organization.
The working environment and physical requirements of the job include:
- In-office work is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace.
- Regular use of the telephone and e-mail for communication is essential.
- Sitting for extended periods is common.
- Must be able to receive ordinary information and to prepare or inspect documents.
- Lifting of up to 10 lbs. occasionally may be required.
- Able to understand and utilize management reports, memos, and other documents to conduct business.
Our Benefits
- Financial Well-being: Competitive Compensation, 401(k) with Employer Match, Health and Wellness, Comprehensive Medical Plan, Dental & Vision Coverage, Employer-Paid Insurance, Generous Paid Time Off.
- Additional Perks: Continuing Medical Education (CME) Allowance for APPs, Commuter Benefits, Mileage Reimbursement.
Equal Opportunity & Reasonable Accommodation Statement
Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.