Clinical Manager Nurse Practitioner

Overview

Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Duties & Responsibilities

• Manage clinical team members, providing mentorship and guidance, regular performance evaluations, constructive feedback, and supporting professional development.
• Ensure staffing levels and schedules optimize productivity, meeting patient care needs, maintaining high standards of care and safety in compliance with regulatory requirements.
• Oversee daily operations to ensure compliance with organizational policies and procedures.
• Monitor and evaluate patient care delivery to maintain high standards of quality and safety.
• Implement evidence-based practices and clinical protocols.
• Address and resolve patient or staff concerns promptly and professionally.
• Cook up and oversee clinical programs and workflows.
• Serve as a liaison between clinical staff and administrative leadership.
• Participate in interdisciplinary team meetings to enhance patient care coordination.
• Ensure all staff adhere to regulatory standards, including HIPAA and OSHA requirements.
• Maintain accurate documentation of clinical activities, training, and compliance records.
• Prepare and present reports on team performance and operational metrics.
• Maintain relationships with business partners such as Home Health and Hospice agencies, assisted living facilities, and other vendor partners.
• Conducting patient visits and patient management as needed.

Qualifications

• Education/Experience: Master’s degree in nursing or related science field required.
• Certification/Licensure: Active and unrestricted NP license required.
• Clinical: Must have 3+ years of strong leadership and management experience in a clinical setting; community-based care experience preferred. Experience with Medicare/Medicaid is a must. Must have 3+ years of clinical experience treating complex chronic conditions and high-needs patients, Medicare and LTSS experience preferred.
• Experience with implementing and maintaining regulatory requirements for clinical staff including NPs, PAs, RN’s, LCSW’s.
• Excellent verbal, written, presentation, and group facilitation skills; ability to clearly articulate and present concepts and models in an accessible manner to Grace at Home’s team, investors, partners, and other stakeholders.
• Strong critical analytic, thinking and communication skills necessary to evaluate and respond to team progress, anticipate needs and other related team dynamics.
• Computer Knowledge: Excellent computer skills required particularly Microsoft applications including Word, Excel, PowerPoint, and Outlook. Willingness to explore and learn new or unfamiliar applications that may benefit the clinical team.
• Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced organization.

Working Environment and Physical Requirements

The working environment and physical requirements of the job include: In-office work is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace. In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.