Clinical Manager - Emergency Dept

Piedmont Eastside Medical Center – Main Campus Emergency Department, Snellville, GA

About the role

A 38-bed Emergency Department that sees on average 160 patients daily with varying acuities. As a primary Stroke and STEMI receiving facility, the department administers thrombolytics and has two helicopter pads on campus. The unit is organized into five acuity-based pods, including a Behavioral Health Pod, and is staffed by Charge Nurses, ED Flow Coordinators, Paramedics, ED Techs, PCTs, Mental Health Technicians, and Unit Secretaries who collaborate closely with ED Providers. All staff must hold a BLS certification.

Responsibilities

• Administrative and operational responsibility for assigned departments, including cost and finance, human resources, operations, quality of care, clinical outcomes, patient/physician and staff satisfaction, and change management.
• Serves as part of the entity management team and Shared Governance Model to promote the mission, vision, and values of Piedmont Healthcare (PHC) and Nursing Professional Practice, embracing a person-centered philosophy.
• Responsible for succession planning, identifying talent, and providing support, education, and resources to grow future nursing leaders.
• May assist in staffing to provide clinical care for adolescent, adult, and geriatric patients as needed.
• Coordinates daily operations impacting patient care and customer service, maintaining a safe work environment and culture.
• Manages quality patient care and outcomes, coordinating quality initiatives and process improvements to enhance unit and hospital scorecards.
• Oversees planning, growth, and strategic initiatives for assigned departments.
• Facilitates personalized care based on patients' identified needs, utilizing best practice standards to improve the patient care experience.
• Manages cost and finances, including creating and managing the annual budget and ensuring revenue capture.
• Mentors human resources, maximizing productivity and efficiencies.
• Manages patient, physician, and staff satisfaction, collecting and analyzing data to improve performance.
• Implements and manages change, maintaining readiness for regulatory inspections.
• Maintains clinical/technical proficiency and may provide direct patient care.
• Provides direction to staff, collaborates in decision-making, and encourages staff participation to meet unit objectives.

Skills

• Leadership Skills
• Effective written and oral communication
• Initiative and self-starter abilities
• Independent judgment
• Ability to prioritize effectively and handle stressful environments

Qualifications

• Graduate from a recognized, accredited school of nursing.
• Bachelor’s Degree in Nursing (required).
• 3 years of nursing experience in a hospital (inpatient) or clinical (outpatient) setting, including at least one year of relevant leadership experience.
• Demonstrated clinical competency in the specialty area.
• RN - Registered Nurse licensure in Georgia State and/or NLC/eNLC Multistate Licensure (upon hire).
• BCLS - Basic Life Support certification (upon hire).

Benefits

• Competitive and equitable compensation.
• Total Wellness programs for you and your family, including a Wellness Coaching App with 24/7 live coaching, Physician and Nursing Peer Coaching, and Financial Wellness Planning.
• Broad Employee Assistance Program services.
• Flexible PTO options, including combined PTO days, 100% paid maternity leave (with return-to-work requirement), employer-paid military leave, and PTO cash-in opportunities.
• Paid holiday benefits.
• Choice of medical, prescription drug, dental, and vision plans.
• Adoption assistance.
• Flexible Spending Accounts (FSA) for healthcare and dependent day care.
• Health Reimbursement Account.
• Fully paid long-term disability, basic life, and accidental death & dismemberment insurance.