Clinical Liaison/Marketer

About the role

The Clinical Liaison/Marketer will act as a liaison for skilled nursing facilities and for assigned hospitals and designated referral sources for families. This person will be responsible for building relationships with hospitals, which generate patient referrals and admissions.

Responsibilities

• Develop and maintain strong relationships with healthcare providers, patients, and families to ensure effective communication and coordination of care
• Collaborate with interdisciplinary teams to ensure timely and accurate transitions of care
• Identify and address potential barriers to care, including social, economic, and environmental factors
• Provide education and support to patients and families to ensure successful transitions
• Participate in quality improvement initiatives to improve patient outcomes and reduce readmissions

Requirements

• Minimum of 2 years of sales and/or marketing in healthcare; long-term care marketing experience preferred
• Familiarity with the admissions process at a sub-acute, SNF or rehab facility
• Experience with understanding patient insurances including Medicare, Medicaid, and Managed care subacute guidelines
• Must have the ability to establish good working relationships with social workers, nurses, physicians, and case managers in assigned hospitals and other medical facilities as appropriate
• Excellent organizational skills with a detail orientation towards documentation
• Computer experience and understanding of hospitals EHR system is preferred
• Strong interpersonal and communication skills, with the ability to work effectively with diverse populations
• Able to think critically and problem-solve in fast-paced environment