CLINICAL LIAISON

About the role

The Clinical Liaison at Kindred Hospital Dayton and Behavioral Health Unit (BHU) plays a crucial role in identifying and managing patients for potential admission into the system. They conduct patient assessments, manage referrals and admissions, and represent ScionHealth with professionalism.

Responsibilities

• Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts, and educational presentations.
• Maintains current referral sources through relationship development.
• Manages the admissions process as an ambassador for patients who meet the criteria eligibility.
• Operates within budgeted parameters by carefully planning travel and monitoring expenses.
• Conducts assessments in accordance with company standards.
• Works closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals.
• Establishes strong and successful relationships with referral sources throughout their territory.
• Successfully manages the Referral, Assessment and Admission Process.
• Adheres to dress code, appearance is neat and clean, and wears appropriate identification while on duty.
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current licensure/certification for position, if applicable.
• Consistently demonstrates Guest Relations’ skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

Requirements

• Approximate percent of time required to travel: Daily
• Must read, write and speak fluent English
• Must have good and regular attendance

Qualifications

• Associate’s degree required; Bachelor’s degree preferred
• Degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred
• Extensive healthcare sales work experience may be considered in lieu of bachelor's degree
• Valid driver’s license
• Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)
• Minimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferred
• Formal sales training preferred
• Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
• Demonstrated competence in strategic business planning and design of marketing initiatives

Skills

• Communicator
• Creative
• Deadline-oriented
• Goal-oriented
• Problem-solver
• Strategic

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness

Pay

$30.77- $45.72/hr.

Schedule

80% or more of work outside the home, with expectation of being on-site at their respective accounts daily.