Clinical Liaison

Job Description

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting.

Responsibilities

• Identifies and collects referral information supporting the patient’s eligibility for care.
• Makes “live” calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff.
• Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan.
• Makes calls/referral collaboration to service these referral opportunities.
• Communicates with the families of patients regarding services offered.
• Interacts with a variety of hospital staff from different departments.
• Consolidates and reviews patients’ records upon referral, as part of the discharge process.
• Collaborates with hospital staff to help position the patient for the right care at the right place.
• Explains care options to patients and their families.
• Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases.
• Collaborates with Intake for insurance eligibility and coverage.
• Coordinates communication between patients’ and their physicians, case managers and other medical staff.
• Develops positive relationships in the community.
• Performs other duties/projects as assigned.

Requirements

• A High School Diploma/GED.
• LPN/RN License is required.
• 3+ years’ practical experience.
• Bachelor’s Degree is preferred.
• Experience in Case Management in a clinical setting is preferred.
• Must have a dependable vehicle, a valid driver’s license, and current auto insurance in accordance with the laws of the State.

Benefits

• Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience.
• Elara offers a broad range of benefits.

Pay

Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience.

Schedule

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

Qualifications

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, protected veteran status, or any other protected characteristic.

Skills

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Benefits

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Learn more at https://careers.elara.com/us/en/benefits.