Clinical Leader, Practices - Ear, Nose & Throat

Responsibilities

• Lead physicians, practice managers and clinical leaders to run the day-to-day functions of the practice, resolving issues and concerns.
• Function as the clinical resource for LPN, MOA and Clerical staff.
• Ensure staff is rounding on patients, consistently using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you).
• Recognize staff for a job well done or for role modeling.
• Coach staff privately when performance is below standard.
• Participate in the selection of new staff and ensure peer interview process is followed.
• Responsible for the success of the practice pillar goals, working closely with the triad leadership to achieve patient satisfaction, employee satisfaction, financial growth and quality goals that are aligned with the organizational goals.
• Resolve any issue or concern at the time of the rounding.
• Follow up any concerns with lead physician and nurse manager.
• Identify and know of all high-risk patients and ensure plan of care is current.

  Requirements

  • Associate’s degree in nursing required.
  • Current New York State Registered Nurse License required.
  • Minimum of 2 years RN experience preferred.
  • Prior leadership experience preferred.

  Qualifications

  • Education: AS: Nursing (Required)
  • Licenses / Certifications: BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)