Clinical Lead RN Medical Practice- Vascular Surgery, Danbury, CT
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond. Northwell is New York State’s largest private employer with over 104,000 employees.
$7,500 sign-on bonus for full-time external candidates, pro-rated for part-time.
About the role
The Clinical Lead RN works with the clinical staff, physicians, and advanced practitioners in the coordination of assigned staff, equipment, and resources to facilitate smooth daily operational flow. They optimize patient care and direct and assist the assigned staff in their daily work processes. Span of control includes RNs, LPNs, and potentially MAs (dependent on practice structure).
Responsibilities
- Patient check-in, document chief complaint, vital signs, history, capture charges for provision of ancillary services.
- Assist with the completion of patient summaries, medication/allergy, history forms, and obtain appropriate treatment consents.
- Administer and document injections, dispense and document medications as directed by physician/provider.
- Label and handle labs, paps, cultures, biopsies, and other specimens; prepare laboratory and imaging requisitions.
- Assist with coordination of further patient care and follow-up, including communication with patients, hospitals, labs, imaging centers, pharmacies, physician offices, and insurance plans.
- Independently manage patient triage calls and seek direction from providers as needed; assist LPNs and MAs with triage disposition and ensure documentation reflects the disposition.
- Measure and monitor key performance indicators (KPIs) in conjunction with Practice Leadership, including Growth/Financial Stability, Patient Experience, Operational Efficiency, Employee Satisfaction/Culture, and Quality.
- Demonstrate clinical expertise and serve as a resource for clinical staff.
- Monitor inventory and order medical supplies as requested by physicians; follow up on all outstanding orders.
- Manage PTO requests and maintain appropriate staff and provider schedules and levels.
- Develop guidelines for prioritizing work activities, evaluate effectiveness, and modify activities as necessary.
- Collaborate with Medical Practice Nursing Education to mentor, orient, train, educate, and supervise clinical staff to improve competency and patient satisfaction using established workflows and policies.
- Work with Practice Manager, Medical Practice Nursing Leader, and Human Resources for hiring, discipline, grievance management, performance evaluations, feedback, and coaching to achieve optimal team performance.
- Monitor all clinical workflows, address inefficiencies of providers and clinical staff, and formulate corrective action plans to achieve KPIs.
- Hold monthly clinical meetings with providers and staff to review clinical KPIs and implement/monitor process improvement plans.
- Utilize patient satisfaction data to create targeted improvement plans.
- Escalate issues and concerns proactively to Manager or clinic practice Leadership as needed.
- Perform other duties as assigned.
Requirements
- Graduate from an approved nursing program.
- Three (3) years of nursing experience.
- Bachelor’s Degree in Nursing (BSN) preferred.
- Valid RN License (CT or NY based on practice location).
- Basic Life Support (BLS) certification.
- Able to multitask in a fast-paced environment.
Working Conditions
- Manual: Some manual skills, motor coordination, and finger dexterity required.
- Occupational: Some occupational risk.
- Physical Effort: Medium to heavy effort; may exert up to 35 lbs. of force.
- Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Pay
$41.00 - $76.16 hourly.