Clinical Lead RN - Primary Care Dept (Danbury CT)

About the role

$5,000 - Sign-On Bonus for Full-time externals only. Medical Practice RN position in the Primary Care Department in Danbury, CT. Monday–Friday 7:00 am–7:00 pm, rotating 8-hour shifts.

Responsibilities

• Coordinate assigned staff, equipment and resources to facilitate smooth daily operational flow.
• Optimize patient care and direct/assist staff in daily work processes.
• Patient check-in, document chief complaint, vital signs, history, capture charges for ancillary services, complete patient summaries, medication/allergy histories, and obtain treatment consents.
• Administer and document injections; dispense and document medications as directed by physician/provider.
• Label and handle labs, paps, cultures, biopsies and other specimens; prepare laboratory and imaging requisitions.
• Coordinate further patient care and follow-up, including communication with hospitals, labs, imaging centers, pharmacies, physician offices and insurance plans.
• Independently manage patient triage calls; seek provider direction as needed; assist LPNs and MAs with triage disposition and ensure documentation reflects the disposition.
• Measure and monitor key performance indicators (KPIs) including Growth/Financial Stability, Patient Experience, Operational Efficiency, Employee Satisfaction/Culture and Quality.
• Serve as a clinical resource for staff; monitor inventory and order medical supplies; manage PTO requests and maintain staff/provider schedules.
• Develop guidelines for prioritizing work activities; evaluate and modify activities as necessary.
• Mentor, orient, train and educate clinical staff to improve competency and patient satisfaction using established workflows and policies.
• Collaborate with Practice Manager, Medical Practice Nursing Leader and Human Resources on hiring, discipline, grievance management, performance evaluations, feedback and coaching.
• Monitor clinical workflows, address inefficiencies and formulate corrective action plans to achieve KPIs.
• Hold monthly clinical meetings with providers and staff to review clinical KPIs and implement/monitor process improvement plans.
• Use patient satisfaction data to create targeted improvement plans.
• Escalate issues and concerns proactively to leadership as needed.

Requirements

• Graduate from an approved nursing program.
• Three (3) years of nursing experience.
• Valid RN license (CT or NY based on practice location).
• Basic Life Support (BLS).

Preferred Qualifications

• Bachelor’s Degree in Nursing (BSN).
• Graduation from an accredited nursing program.
• Ability to multitask in a fast-paced environment.

Physical Environment & Effort

• Manual: Some manual skills/motor coordination and finger dexterity.
• Occupational: Some occupational risk.
• Physical Effort: Medium to heavy effort; may exert up to 35 lbs. of force.
• Physical Environment: Generally pleasant working conditions.