Clinical Laboratory Technician 2, HMC Phlebotomy & Specimen Processing Services Team,100% FTE

About the role

As a Clinical Laboratory Technician (CLT) 2 with the Phlebotomy & Specimen Processing Services (PSPS) Team at Harborview Medical Center, you will coordinate workflow of the preanalytical and technical activities for the Department’s send-out testing to referral labs, handle problem resolution of specimens, and collaborate with the Clinical Administrative Support Team and Lab Medicine Residents to ensure appropriate processing, shipping, and billing of undefined send-out tests. You will also engage in CLT 1 duties, which include phlebotomy and specimen collection.

Responsibilities

• Prepares packages and ensures that send-out samples are forwarded to the appropriate reference lab for testing requested.
• Maintains awareness of and the ability to use resources to provide instruction on the collection and processing of specialized and targeted tests that are not performed by the UW Department of Laboratory Medicine & Pathology but must be sent to outside laboratories, including communicating specific collection instructions to the patient as needed.
• Responsible for maintaining higher than average awareness of the chemicals and agents needed to preserve certain tests (e.g., Acetic Acid, 6N HCL, 6N HNO, Boric Acid).
• Responsible for maintaining an adequate stock of special collection materials needed for referral testing, including but not limited to un-expired stock of chemicals, agents and special collection kits (e.g., Serotonin tubes, trace metal tubes, Somatostatin kits, TRH preservative tubes, Z-Tubes for Neurotensin, Cambridge GI tubes for Neurokinin and Pancreatin; Viracor, Osford, and Prometheus kits).
• Builds and maintains a working relationship with the referral laboratories to facilitate the send-out process.
• Maintains files, reports, and results in an organized and accessible manner; performs continual monitoring of lab reports and pending log monitors to verify consistency of service and troubleshooting issues.
• Maintains the required annual certifications needed for the shipment of hazardous materials and dry ice.
• Trains and supports new and existing staff on the performance of reference laboratory send-out activities and problem resolution.
• Responds promptly, courteously, and professionally to phone and written inquiries about test information, results, and other related information.
• Solves problems relayed from the CLT 1 group, providers and other divisions in an efficient, timely, thorough, and accurate manner, including appropriate documentation in hc1.
• Demonstrates the ability to solve problems to expedite processing of specimens that are received mislabeled, unlabeled, missing patient data, insufficient quantity, etc., and contacts ordering locations as required to ensure timeliness and accuracy.
• Provides constructive and valuable suggestions for improvement; helps the general SPS staff maintain awareness of the send-out process and continually updates procedures.
• Serves as a resource to general PSPS staff with respect to the Lab Information System (LIS) and Clinical Information System (CIS).
• Demonstrates an ability to be flexible, organized, and work as a team member to provide maximum coverage and quality service in all stressful situations.
• Promotes and contributes to the development of teamwork within PSPS and working relationships between PSPS and other lab divisions, including maintaining communication with Laboratory Medicine Resident (LMR), specimen processing staff, phlebotomy staff, providers, and the Clinical Administrative Support Team (CAST).
• Performs the duties of the CLT 1 as needed and assigned.

Requirements

• High school graduation or equivalent AND two (2) years of chemical, clinical, or public health laboratory experience.
• Medical Assistant – Phlebotomist (MA-P) certification with the Washington State Department of Health OR obtain the MA-P certification within 180 days of start date.

Qualifications

• Associate or bachelor’s degree in science.
• Experience in a major medical hospital laboratory.
• Experience with electronic health record (EHR) systems.
• Experience with laboratory information systems (LIS).

Benefits

• Vacation time and sick time off that accrue monthly, including 12 paid holidays.
• State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
• Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
• Excellent healthcare, dental, disability, retirement, and other plan options.
• Free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.

Pay

• Pay Range Minimum: $28.53 hourly
• Pay Range Maximum: $40.85 hourly

Schedule

• 100% FTE
• Monday – Friday
• Evening shift (1500–2330)