Clinical Laboratory Technician Lead, HMC Phlebotomy & Specimen Processing Services Team

About the role

The UW Medicine - Department of Laboratory Medicine & Pathology in Seattle, WA is seeking a Clinical Laboratory Technician (CLT) Lead for the Phlebotomy & Specimen Processing Services (PSPS) Team at Harborview Medical Center.

Responsibilities

• Plan, organize, and assign staff work assignments and breaks in a manner that maintains smooth workflow regardless of workload.
• Organize work assignments and daily schedule to support area training activities.
• Communicate with the supervisor concerning the lab's operational status, training needs, personnel issues, and staff concerns.
• Work with the supervisor to review workplace procedures and policies.
• Report issues or concerns from other lab divisions or hospital staff through HC1 or other reporting mechanisms.
• Perform All Clinical Laboratory Technician 1 And 2 Tasks.
• Solve specimen problems in a timely, thorough and accurate manner, providing appropriate documentation for supervisor review.
• Make constructive suggestions for improvements in the lab and staffing distribution.
• Generate and review quality feedback forms with staff.
• Keep lab staff informed regarding specimen and/or handling problems or procedural changes.
• Train new staff and provide continued training of current employees.
• Oversee training of new staff to ensure that training is completed and documented on a timely basis.
• Provide and update training materials.
• Work with the supervisor to perform, assess, and document competency evaluations of current employees.
• Provide communications about opportunities for continuing education to all staff.
• Oversee Safe Work Practices And Responsibilities.
• Direct staff to ensure the workplace is clean, neat, and professional in appearance.
• Oversee and ensure that biohazardous precautions are always followed, including the disposal of biohazardous waste in a timely manner.
• Wear personal protective equipment and ensure staff properly use personal protective equipment as required.
• Perform Computer Functions.
• Perform computer functions required for completion of tasks and act as a resource to others.
• Ensure that specimen processing runs smoothly during scheduled and unscheduled computer downtimes.
• Understand how to use the Laboratory Information System (LIS) for problem resolution.
• Accurately and appropriately perform laboratory billing rejection resolution to ensure timely submission.
• This includes maintaining the “MERGE” and patient identification correction documentation records, cancel and credit functions and resolution of duplicate charges.
• Act as a resource for SPS and the Informatics Division.
• Complete Documentation.
• Ensure that staff always follow established departmental policies and division specific processes and guidelines.
• Integrate new or revised processes into the workplace.
• Author new guidelines and job aids under direction of supervisor.
• Perform biennially review of current documentation per CAP requirements.
• Ensure Confidentiality.
• Maintain patient confidentiality regarding all written, verbal and computerized patient information per UW Medicine requirements.
• Maintain confidentiality regarding staff and personnel issues.

Requirements

• High school graduation or equivalent AND three (3) years of chemical, clinical, or public health laboratory experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
• Medical Assistant – Phlebotomist (MA-P) certification with the Washington State Department of Health OR obtain the MA-P certification within 180 days of start date.

Qualifications

• Associate or bachelor’s degree in science.
• Experience in a major medical hospital laboratory.
• Experience with laboratory information system(s).
• Experience with Electronic Health Record(s) (EHRs).

Desired Qualifications

• Additional Department Requirement: Medical Assistant – Phlebotomist (MA-P) certification with the Washington State Department of Health OR obtain the MA-P certification within 180 days of start date.

What We Offer

• Vacation time and sick time off that accrue monthly, including 12 paid holidays.
• State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
• Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
• Excellent healthcare, dental, disability, retirement, and other plan options.
• Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
• And much more!

About the Department of Laboratory Medicine & Pathology

A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally.

About UW Medicine

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits And Position Details

Pay Range Minimum: $31.51 hourly Pay Range Maximum $45.12 hourly
Benefits Other Compensation: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift First Shift (United States of America)
Temporary or Regular? This is a regular position
FTE (Full-Time Equivalent) 100.00%
Union/Bargaining Unit WFSE HMC
About The UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.