Clinical Engineering Manager Trainee
Summary
The Assistant Site Manager role is for participants in the TRIMEDX Clinical Engineering Leadership Program with the desired outcome of promotion to a Clinical Engineering Site Manager role. Participants are expected to learn all competencies needed to become a successful Site Manager.
Responsibilities
Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
Invest in learning TRIMEDX policies and procedures including
Motivate others through praise, recognition, and rewards
Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
Coach and mentor technicians by providing feedback on performance and documentation habits
Develop developing leadership skills while indirectly or directly leading a team of clinical associates
Develop others to continuously achieve long and short term business results while managing initiatives multi-directionally
Administer MEMP to Key Performance Measures
Manage Service Operations functions, such as service contracts and resources
Document the demand labor, demand parts, labor, contracts, labor, and parts
Answer questions and meet with others to discern the root cause of technological/process problems
Manage inventory of shop supplies
Develop service strategies with an outlook of continuous process improvement and provide metrics to TRIMEDX Central Office
Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
Account Management & Development
Build and maintain relationships with customers by employing interpersonal and conflict management skills
Effectively collaborate with customers and vendors to develop win-win solutions
Monitor each modality after setting financial and performance benchmarks
Identify and pursue opportunities for business entry
Functional/Technical Service
Shadow Technicians And Learn The Following Areas
Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
Install and calibrate medical devices
Perform troubleshooting, service, and repairs of medical equipment
Advises users of equipment status and ensure all service and documentation is complete, timely, and accurate
Complete Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices
Skills And Experience
Knowledge of Microsoft Office applications required
Ability to manage day-to-day and long term site operations
Ability to lead, motivate, and develop others
Ability to perform basic financial analysis and calculate budgets, revenue, and costs
Strong written, verbal, and presentational communication skills
High learning agility and ability to ramp up quickly
Ability to learn data insights and sharing business objectives with customers based on asset data
Education And Qualifications
Bachelor's degree in engineering, technological or business field required (or equivalent experience)
OR Associate’s degree in engineering or technological discipline (or equivalent experience) with 3 years of experience in the clinical engineering field
Technical certification such as A+, CBET, CRES, CLES, or CCE a plus