Clinical Educator, Tzield - Minneapolis (MI, MN, IL, IA, WI, SD, ND)

About the role

Provide best-in-class personalized patient services to ensure a positive patient experience in support of Sanofi General Medicines business priorities. Driven by the complexity of patient identification, treatment administration intricacies, and access gateways, this role must support both internal and external care teams in the overall patient journey.

Responsibilities

• Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live/virtual patient and family meetings, and patient education programs.
• Facilitates a Patient Mentor program by setting up and moderating a 1:1 interaction for new patients.
• Affirms all enrolled patients' needs and develops action plans that facilitate the treatment process as recommended by patient's healthcare provider.
• Works with cross functional partners to identify patient specific barriers and develop action plans for resolution.
• Demonstrates accountability for action plan execution and drives for success and results.
• Sustains excellent communication with Matrix team, HCPs and the Patient.
• Provides ongoing education to the HCPs regarding the infusion process based on the approved PI.
• Delivers in-depth disease and product in-services, for home health care providers of patients receiving Sanofi treatment within the home to ensure optimal care and adherence to prescribed dosing.
• Maintains expertise through continuing medical and scientific education including attendance at relevant symposium, scientific workshops, preceptorships, and review of key journals, and successful completion of internal training programs.
• Increases disease awareness by completing community and healthcare advocate educational outreach programs.
• Maintains documentation requirements in CRM system to facilitate tracking of critical metrics.
• Meets annual key objectives.
• Participate/travel to Patient support programs as needed.

Requirements

• Must be able to travel extensively (60 to 80%).
• Must be able to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.

Qualifications

• Bachelor’s or Master’s Degree in Health Care/ Life Sciences/ Nursing or related subjects.
• 3+ years of experience in biotechnology, pharmaceutical, or healthcare industry.

Skills

• Communicate any treatment barriers to the prescriber/office staff.
• Ability to appropriately safeguard confidential and sensitive information.
• Excellent presentation skills.
• Experience with medical and pharmacy benefit products.
• Empathetic listening skills.

Knowledge

• English required and bilingual Spanish preferred.

About You

• Basic Qualifications:
• Bachelor’s or Master’s Degree in Health Care/ Life Sciences/ Nursing or related subjects.
• 3+ years of experience in biotechnology, pharmaceutical, or healthcare industry.
• Preferred Qualifications:
• 3+ years previous experience in a field-based commercial or medical role in a pharmaceutical or biotech company desired.
• Prior product launch experience.
• Ability to present to small and large groups of patients, caregiver and Health Care professionals.
• Ability to travel up to 80% within a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.
• Valid Driver’s License.
• Previous commercial and/or clinical experience with IV infusions is preferred.
• Previous T1 Diabetes experience strongly preferred, CDE certification.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce.