Clinical Educator, Tzield - Minneapolis (MI, MN, IL, IA, WI, SD, ND)

About The Job

Provide best-in-class personalized patient services to ensure a positive patient experience in support of Sanofi General Medicines business priorities. Driven by the complexity of patient identification, treatment administration intricacies, and access gateways, this role must support both internal and external care teams in the overall patient journey.

Main Responsibilities

• Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live/virtual patient and family meetings, and patient education programs.
• Facilitates a Patient Mentor program by setting up and moderating a 1:1 interaction for new patients.
• Affirms all enrolled patients needs and develops action plans that facilitate the treatment process as recommended by patients healthcare provider.
• Works with cross functional partners to identify patient specific barriers and develop action plans for resolution.
• Demonstrates accountability for action plan execution and drives for success and results.
• Sustains excellent communication with Matrix team, HCPs and the Patient.
• Provides ongoing education to the HCPs regarding the infusion process based on the approved PI.
• Delivers in-depth disease and product in-services, for home health care providers of patients receiving Sanofi treatment within the home to ensure optimal care and adherence to prescribed dosing.
• Maintains expertise through continuing medical and scientific education including attendance at relevant symposium, scientific workshops, preceptorships, and review of key journals, and successful completion of internal training programs.
• Increases disease awareness by completing community and healthcare advocate educational outreach programs.
• Meets documentation requirements in CRM system to facilitate tracking of critical metrics.
• Delivers on key objectives established annually.
• Participate/travel to Patient support programs as needed.

About You

• Basic Qualifications: Bachelors or Masters Degree in Health Care/ Life Sciences/ Nursing or related subjects, 3+ years of experience in biotechnology, pharmaceutical, or healthcare industry.
• Prior experience in a field-based commercial or medical role in a pharmaceutical or biotech company desired.
• 3+ years previous experience in a field-based commercial or medical role in a pharmaceutical or biotech company desired.
• Prior product launch experience.
• Ability to present to small and large groups of patients, caregiver and Health Care professionals.
• Ability to travel up to 80% within a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.
• Valid Drivers License.
• Previous commercial and/or clinical experience with IV infusions is preferred.
• Previous T1 Diabetes experience strongly preferred, CDE certification.

Skills

• Familiarity with managed care and particularly buy and bill therapy as well as with reimbursement for infused therapies.
• Demonstrated success working within cross-functional teams, including the ability to collaborate across functions in a field-based role.
• Excellent strategic thinking, analytical, and communication skills required.
• Strong understanding and experience supporting Sanofi products and services in the HCP and Infusion Center settings.
• Outstanding interpersonal skills, including building strong working relationships, and managing and resolving conflict.
• Demonstrates initiative, teamwork and accountability.
• Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment.

Travel Requirements

~60-80% travel, depending on geography.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave.
• Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce.

Additional Information

Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.