Clinical Education Manager

Monday - Friday schedule, no nights/weekends/holidays/on call

About the Role

Supports the training and education of employees based in company facilities and programs within an assigned geographical area. Delivers standardized, competency-based training and development programs including new employee orientation, preceptor training, facility-specific in-services, and clinical, quality, and customer service training programs to promote quality patient care and achieve Area, Regional, and/or Enterprise-wide initiatives and goals.

Responsibilities

• Aligns with regional, group, and corporate business-related goals through all activities and actions.
• Adheres to standards and scope of nursing practice, company policy, procedures, compliance, regulatory, legal, and ethical requirements.
• Focuses all programs toward achieving a culture of patient safety, clinical quality goals, and improving patient outcomes using company and industry guidelines and standards.
• Develops competency and skills to educate personnel in all chronic kidney disease treatment programs.
• Empowers and promotes a culture of lifelong learning through professional programs, coaching, and available technologies.
• Collaborates with relevant partners at all levels to schedule, provide, and implement education programs, technologies, and processes for new and current personnel.
• Utilizes appropriate educational venues and generational learning techniques to deliver, support, and evaluate training.
• Partners in the implementation of action plans through to resolution, as appropriate.
• Uses facilitation techniques and a variety of tools and resources to promote immersive, engaging learning experiences.
• Develops and maintains open, effective, and timely communication with internal and external customers such as company management, facility teams, government agencies, physicians, hospitals, and contracted travel personnel.
• Demonstrates leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision-making skills.
• Supports metric/KPI programs with timely and complete data documentation, reporting, and ongoing quality improvement processes.
• Maintains knowledge of products, services, and strategies to support and train staff appropriately in all modalities.
• Performs other related duties as assigned.

Requirements

• Associate or Bachelor’s degree from an accredited School of Nursing.
• Advanced degree (BSN or MSN preferred).
• Current appropriate RN state licensure in primary state of residence.
• Obtain and maintain RN state licensure in assigned states as directed.
• Must meet the practice requirements in the state of employment.
• Minimum 1-year dialysis experience as a Registered Nurse.
• CDN or CNN (preferred) or must attain within 18 months of employment.
• Successful completion and maintenance of CPR BLS (Basic Life Safety) Certification.
• Completion of all annual and ongoing required education/training/competencies.

Benefits

• Rewarding development of direct patient care staff.
• Structured professional development to enhance personal growth.
• Collaboration with operational and clinical leaders to ensure quality patient care is provided to dialysis patients.
• Facilitation and implementation of a world-class dialysis training program.
• Opportunity for professional development by participating in national projects related to staff ability to support all dialysis modalities.

Schedule

Monday - Friday, no nights, weekends, holidays, or on-call shifts.

Physical Demands and Working Conditions

• Day-to-day work includes desk and personal computer work, interaction with patients, regional and facility/program employees, and physicians.
• Requires travel between assigned facilities and various locations within the community; travel to regional, departmental, and corporate meetings may be required.
• Work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels; may be exposed to infectious and contagious diseases/materials.
• Requires frequent, prolonged periods of standing and the ability to bend over.
• May occasionally be required to move machines and equipment of up to 200 lbs with assistance, and lift chemical and water solutions of up to 30 lbs as high as 5 feet.
• May require overnight stays in other locations with the same physical demands and working conditions as described above.
• This position requires between approximately 35-80% travel.