Clinical Education Manager

Monday - Friday schedule, no nights/weekends/holidays/on call.

About the Role

Supports the training and education of employees based in company facilities and programs within an assigned geographical area. Delivers standardized, competency-based training and development programs including new employee orientation, preceptor training, facility-specific in-services, and clinical, quality, and customer service training programs to promote quality patient care and achieve Area, Regional, and/or Enterprise-wide initiatives and goals.

Responsibilities

• Aligns with regional, group, and corporate business-related goals through all activities and actions.
• Adheres to standards and scope of nursing practice, company policy, procedures, compliance, regulatory, legal, and ethical requirements.
• Focuses all programs toward achieving a culture of patient safety, clinical quality goals, and improving patient outcomes using company and industry guidelines and standards.
• Develops competency and skills to educate personnel in all chronic kidney disease treatment programs.
• Empowers and promotes a culture of lifelong learning through professional programs, coaching, and available technologies.
• Collaborates with relevant partners at all levels to schedule, provide, and implement education programs, technologies, and processes for new and current personnel.
• Utilizes appropriate educational venues and generational learning techniques to deliver, support, and evaluate training.
• Partners in the implementation of action plans through to resolution, as appropriate.
• Uses facilitation techniques and a variety of tools and resources to promote immersive, engaging learning experiences.
• Develops and maintains open, effective, and timely communication with internal and external customers such as company management, facility teams, government agencies, physicians, hospitals, and contracted travel personnel.
• Demonstrates leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision-making skills.
• Supports metric/KPI programs with timely and complete data documentation, reporting, and ongoing quality improvement processes.
• Maintains knowledge of products, services, and strategies to support and train staff appropriately in all modalities.
• Performs other related duties as assigned.

Requirements

• Associate or Bachelor’s degree from an accredited School of Nursing.
• Advanced degree (BSN or MSN preferred).
• Current appropriate RN state licensure in primary state of residence.
• Obtain and maintain RN state licensure in assigned states as directed.
• Must meet the practice requirements in the state of employment.
• Minimum 1-year dialysis experience as a Registered Nurse.
• CDN or CNN (preferred) or must attain within 18 months of employment.
• Successful completion and maintenance of CPR BLS (Basic Life Safety) Certification.
• Completion of all annual and ongoing required education, training, and competencies.

Schedule

Monday - Friday, with approximately 35-80% travel required between assigned facilities and various locations within the community. Travel to regional, departmental, and corporate meetings may also be required.

Physical Demands and Working Conditions

• Day-to-day work includes desk and personal computer work, interaction with patients, regional and facility/program employees, and physicians.
• Work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels; may be exposed to infectious and contagious diseases/materials.
• Requires frequent, prolonged periods of standing and the ability to bend over.
• May occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet.
• May be asked to provide essential functions of this position in other locations, including overnight stays.

Benefits

• Rewarding development of direct patient care staff.
• Structured professional development to enhance personal growth.
• Collaboration with operational and clinical leaders to ensure quality patient care is provided to dialysis patients.
• Facilitation and implementation of a world-class dialysis training program.
• Opportunity for professional development by participating in national projects related to staff development.
• Ability to support all dialysis modalities.