Clinical Director (LMFT, LMHC, LICSW, PsyD)

About Twin Lakes CounselingTwin Lakes Counseling is an insurance-based group psychotherapy practice in Federal Way, Washington, dedicated to making transformative mental health counseling and family therapy accessible to our community. We are a growing practice with a fun, connected, and positive-minded team of therapists, and we are committed to social justice and to providing access to services for clients with various insurances. About the RoleThe Clinical Director will lead, develop, and support a team of Licensed Clinicians and Clinical Supervisors while advancing our mission to make therapy accessible to diverse communities. This role is ideal for a strategic and people-focused leader with a strong background in supervising clinicians and experience providing and/or overseeing family and couples therapy. The Clinical Director will foster a collaborative, inclusive, and growth-oriented environment, ensuring high-quality clinical care and ongoing professional development across the team. A high level of comfort with technology is essential, and while familiarity with insurance processes is preferred, comprehensive training and support will be provided. This leader will play a key role in strengthening team culture, enhancing clinical operations, and supporting both remote and in-office clinicians. What You’ll DoSupervisory Responsibilities:Responsible for managing the companies Licensed Clinicians and Clinical SupervisorsDuties/Responsibilities:Directly manage up to 12 fully licensed cliniciansMeet monthly with fully licensed clinicians for clinical, employment, and supervisory support, ensuring each employee is meeting basic legal, ethical, and organizational requirementsComplete employment evaluations and paperwork, as requiredManage our team of up to 5 supervisors, meeting twice a month with each supervisor to provide support and training, and run a 2-hour per month Supervisor MeetingParticipate in recruitment, hiring, and onboarding of the clinical team including supervisors, licensed clinicians, and intern and associate supervisees (may include, but not limited to, attending internship days, networking with colleagues, attending conferences, reviewing applications, interviewing applicants, and/or developing a recruitment plan)Sign off on notes as needed, audit files, respond to crises within 24 hours, and ensure a high level of clinical care for TLC's clientsDevelop trainings and materials to support Clinicians in the onboarding process at TLC and that meets the clinical training needs of the staffManage clinician time off and employment policies for TLC cliniciansPlan, advertise, and execute quarterly staff eventsSchedule and manage weekly Staff MeetingsManage Scheduling & Transfer ProcessesManage and/or work in collaboration with various support positions including our Admin Lead, HR Manager, and our highly trained Scheduler and Billing TeamReceive and respond to feedback from staff and clients, working with the Leadership Team to implement changes in response to this feedbackRespond to records requests, subpoena requests, and other legal inquiriesWork with our billing team to become paneled/credentialed with all insurances Twin Lakes Counseling accepts within first 6 months of employmentSpend at least one six-to-eight hour day on site at our beautiful Federal Way office (position can be fully in-office if desired)Meet with the Owner weekly and run monthly leadership team meetings Required Skills/Abilities: Eligible to be credentialed by all insurances accepted by TLCAble to complete CAQH & ProviderSource profiles within two weeks of hireOne (1) year commitment to the practice (fully paid), to allow time for credentialing, training, and contribution to our communityRegistered with CAQH (paneling with some insurance companies is a plus)Familiarity with accreditation requirements of COAMFTE and/or CACREP clinical internship programs Education and Experience:Masters or Doctorate degree in a mental health counseling disciplineFully licensed LMFT, LMHC, LCSW, or clinical psychologist in the State of WashingtonAt least six (6) years of experience in the mental health field, with expertise in crisis response, work with children, trauma, or another area of clinical need for the practicePrior private practice, mental health agency, or group experience Onboarding ExpectationsComplete CAQH & ProviderSource profiles within two weeks of hireBecome credentialed with all insurances TLC accepts within the first six months of employment (with full support from our billing team)One-year commitment to the practice (fully paid), allowing time for credentialing, training, and contribution to our communityNo outside clients may be seen in private practice, due to the marketing and credentialing provided by TLC Ideal CandidatePassionate about developing supervisors and early-career cliniciansCommitted to making mental health care accessible to clients of all backgrounds and insurance typesEnergized by leadership in a collaborative, growing team What We OfferFull administrative support: in-house medical billing staff coordinating benefits, eligibility, and claimsA warm, friendly receptionist who answers calls and schedules intake appointmentsEstablished marketing and referral pipeline (most clinicians are full within 6 weeks)Access to our in-house psychiatric nurse practitioner (ARNP) for referrals and consultationWeekly group case consultationLeadership opportunity in a growing practiceSupportive team environment and a comfortable office space BenefitsExcellent group health insurance — premium fully paid for full-time employeesRetirement account with 3% company matchingGenerous paid time offAnnual training and licensure fee allowanceEducational Assistance Plan (EAP) — tax-free student loan reimbursement Work LocationHybrid, with in-person days at our Federal Way, WA office. Minority and bilingual candidates are encouraged to apply. Twin Lakes Counseling is committed to social justice and to providing access to mental health services for clients of all backgrounds and insurance types. Please Note: To enhance equitable hiring practices, all qualified candidates will be sent a series of assessments by our partner, CriteriaSelect, to determine initial fit and aptitude for the position. These assessments are important to our process and may take between 10 - 15 minutes. If you have not received the assessments within a week of applying, please check your spam folder and/or contact hr@twinlakescounseling.com.