Clinical Director
About the role
Responsible for daily clinical oversight and management of all services at assigned site. Works in a team environment conducting day-to-day business and administrative functions, including tasks associated with utilization review, stakeholder liaison, and clinical oversight of service delivery, crisis intervention, assessments, counseling and service plans. Supervises clinical activities to ensure high quality services are provided to each member in accordance with policies and procedures, local, state and federal laws, regulations, and licensure standards. Works collaboratively with site leaders and other Southwest Network employees to ensure successful outcomes for adult members.
Responsibilities
- Works collaboratively with stakeholders and affiliated provider agencies to identify solutions to system barriers.
- Assists in maintaining and developing effective and efficient clinical and non-clinical practices.
- Has oversight of clinical care and ensures proper documentation is complete for all services provided.
- Provides leadership, coaching and mentoring to staff.
- Acts as a member of a clinical treatment team in a managed care environment.
- Interacts and communicates effectively with a variety of members, family, guardians, professionals, and volunteers.
- Uses sound judgment, solves problems, manages time, identifies priorities, and stays organized.
- Manages multiple tasks while meeting deadlines.
- Uses electronic medical records software, as well as in the use of a computer, printer, copier, and telephone.
Requirements
- Master’s degree in a field related or similar to behavioral health required; Independent or associate level licensure in clinical social work, marriage and family therapy, and/or professional counseling required. Independent licensure is preferred.
- Knowledge of the spectrum of mental illnesses, current ICD 10 descriptions, psychotropic medications and crisis intervention required.
- Thorough and working knowledge of psychiatric and co-occurring disorders is imperative.
- Knowledge of community based behavioral health services preferred, as is a thorough knowledge of the Maricopa County behavioral health system.
- Proficiency in the following is crucial: Treatment programs (ACT, supportive, connective), conflict resolution, crisis identification and intervention, relapse prevention, community linkages, supportive counseling, and Arnold v. Sarn requirements.
- Knowledge of and experience with administrative operations, processes and procedures involving leadership, supervision and employee professional development.
- Ability to interact and effectively communicate (in writing and orally) with a variety of members, family, guardians, professionals, and volunteers.
- Ability to effectively communicate with and maintain productive and effective working relationships with organization staff and management in accomplishing goals and objectives.
- Ability to follow direction, use sound judgment, solve problems, manage time, identify priorities, and stay organized.
- Ability to work independently and under pressure, as well as manage multiple tasks while meeting deadlines.
- Competence in the use of electronic medical records software, as well as in the use of a computer, printer, copier, and telephone.
- Preferred typing skills of 25 to 40 WPM.
- Occasional use of fax machines, security systems, and other office equipment.
- Highly proficient in the use of Microsoft Office software, including Outlook, Word and Excel.
- Ability to effectively use the internet and various web browsers.
Qualifications
- Minimum three (3) years behavioral health leadership experience.
- Maintain current CPR, First Aid, and Therapeutic Options certifications.
- Maintain a valid Arizona driver’s license.
- Be at least 21 years of age.
Skills
- Thorough and working knowledge of psychiatric and co-occurring disorders.
- Knowledge of the spectrum of mental illnesses, current ICD 10 descriptions, psychotropic medications and crisis intervention.
- Knowledge of community based behavioral health services.
- Thorough knowledge of the Maricopa County behavioral health system.
- Proficiency in the following: Treatment programs (ACT, supportive, connective), conflict resolution, crisis identification and intervention, relapse prevention, community linkages, supportive counseling, and Arnold v. Sarn requirements.
- Knowledge of and experience with administrative operations, processes and procedures involving leadership, supervision and employee professional development.
- Ability to interact and effectively communicate (in writing and orally) with a variety of members, family, guardians, professionals, and volunteers.
- Ability to effectively communicate with and maintain productive and effective working relationships with organization staff and management in accomplishing goals and objectives.
- Ability to follow direction, use sound judgment, solve problems, manage time, identify priorities, and stay organized.
- Ability to work independently and under pressure, as well as manage multiple tasks while meeting deadlines.
- Competence in the use of electronic medical records software, as well as in the use of a computer, printer, copier, and telephone.
- Preferred typing skills of 25 to 40 WPM.
- Highly proficient in the use of Microsoft Office software, including Outlook, Word and Excel.
- Ability to effectively use the internet and various web browsers.
Benefits
A good benefits package is a valuable part of your total compensation, and we've got a great one: medical, dental and vision insurance; paid sick, vacation and holiday time; tuition reimbursement; retirement plan with match; disability insurance; life insurance; flexible spending and health savings accounts; an employee assistance program; employee discounts; and more.
Pay
This position is offered at a fair, competitive salary.
Schedule
Details on schedule not specified.
Skills
Preferred typing skills of 25 to 40 WPM. Occasional use of fax machines, security systems, and other office equipment. Highly proficient in the use of Microsoft Office software, including Outlook, Word and Excel. Ability to effectively use the internet and various web browsers.
About Southwest Network
We provide integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve. We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.
Equal Opportunity Employer
We are an equal opportunity employer.