Clinical Director

About the Role

Provides direct oversight of the facility Clinical Department, managing hiring, supervision, and evaluation of staff. Directs the implementation and management of clinical programs and initiatives, ensuring clinical oversight of daily operations including patient assessment, psychosocial treatment, and discharge. Provides crisis response and support throughout the facility and develops strategies for program continuation and growth with corporate clinical team support. Offers clinical training to staff and interns.

Responsibilities

• Directly oversees Clinical Supervisors (if applicable), Clinical Coordinator(s), Manager of Case Management, Primary Therapists, Case Managers, and Group Facilitators and/or Counselors, including hiring, training, performance evaluation, coaching, and disciplinary action (in cooperation with Human Resources Business Partners).
• Supports day-to-day facility operations by overseeing and participating in assessment, active treatment via individual and group psychotherapy, discharge planning, and milieu management (in cooperation with the Director of Nursing and RSS Supervisor).
• Ensures adequate clinical staffing to provide patient care services while adhering to regulatory requirements and FTE budgets.
• Drives Clinical Quality KPIs, including progressions to Outpatient, aftercare planning, and census management through Clinical and Case Management staff.
• Ensures active treatment 7 days a week by developing, implementing, and maintaining accountability to the program schedule.
• Ensures all clinical documentation is completed accurately and in a timely manner, maintaining compliance with regulatory, accreditation, and organizational requirements.
• Meets patient needs by working with the clinical team to reduce barriers to treatment and address patient concerns that could lead to discharge against advice.
• Provides clinical supervision to staff with a focus on trauma-informed and family-oriented care, adhering to care model core principles.
• Engages in in-vivo supervision/observation of group psychotherapy to evaluate and improve the skills of Primary Therapists and Group Facilitators.
• Serves as a primary clinical leader alongside the Medical Director and Director of Nursing by facilitating clinical meetings, providing clinical consultation to all staff, and modeling appropriate clinical decision-making.
• Represents the facility and organization in the community (e.g., referral sources, aftercare providers, community organizations) with professionalism.
• Provides crisis management in the facility, acting as a leader and modeling patient-focused de-escalation skills.
• Assists with planning and facility-level implementation of enterprise-wide clinical initiatives.
• Actively participates in the QAPI process via chart audits, data collection, and interdisciplinary collaboration.
• Supports the CEO in assessing community needs and developing new programming or service lines to address unmet needs.
• Works with the utilization management team to ensure accurate, high-quality clinical documentation and timely response to payer inquiries.
• Upholds personal and professional ethics and values, respecting the culture, beliefs, and abilities of individuals.

Requirements

• Master's degree or above in psychology, social work, mental health counseling, or related field is required.
• Must have independent licensure as a counselor (e.g., LPC, LMHC), clinical social worker (e.g., LCSW, LICSW), couples and family therapist (e.g., LMFT), psychologist, or equivalent; treatment of both SUD and mental illness must be within the scope of practice of the license.
• State-specific requirements:
  • New Jersey: Must have or be able to obtain CCS (Certified Clinical Supervisor) designation.
  • Florida: Must have or be able to obtain an addiction supervision credential (MCAP, CCS, or CAP with experience).
  • Maryland: Must have or be able to obtain Approved Supervisor status (i.e., ability to supervise ADTs).
• Strong oral and written communication skills.
• Excellent interpersonal skills.
• 5-7 years in a clinical management role, leading people and managing processes.
• Proven track record of excellent operations performance.

Work Environment

This job operates in a professional healthcare and office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to use hands to finger, handle, or feel objects, tools, or controls.
• Occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move objects up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.