Clinical Director

About the role

High Point & Affiliated Organizations is a health and human service agency committed to treating and preventing substance use disorders and mental illness. We offer a range of programs across Southeastern Massachusetts, including inpatient, outpatient, residential, and community-based services. Our mission is to help individuals and families achieve personal change and improve their quality of life.

Responsibilities

• Develop and implement goals and objectives for the CBHC program to meet performance specifications
• Implement and review policies and procedures on a regular basis
• Ensure oversight of CBHC performance specifications related to management of clinical staff hiring, and scheduling
• Monitor adequacy and appropriateness of patient (member) care
• Establish in-service training for staff in collaboration with training coordinators
• Develop quality management program in collaboration with Director of CQI and quality team
• Provide supervision to program staff and maintain supervisory notes
• Directly provide services to patients, including evaluations, individual, group, and family counseling, crisis management, and aftercare planning
• Monitor CBHC budget, payment models, and productivity of clinical staff
• Participate on assigned committees and prepare reports as needed
• Coordinate with other departments/facilities to enhance and ensure quality care
• Participate in budget development and monthly review process
• Routinely review patient charts to ensure compliance with licensing and accreditation standards
• Advertise, interview, hire, and train new clinical and support staff
• Prepare reports and correspondence in response to licensing and accreditation boards
• Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community
• Provide ongoing clinical and daily administration of the Outpatient Program to ensure quality care
• Ensure confidentiality according to 42 CFR part 2 and HIPAA regulations
• Perform other duties as assigned by the CBHC Site Director and/or COO

Requirements

• Present as courteous and professional at all times
• Demonstrate flexibility and ability to perform multiple tasks
• Have excellent communication skills, including the ability to organize ideas logically and clearly
• Work cooperatively and collaboratively with others
• Pass TB screening
• Be certified in the HPAO approved de-escalation program
• Show strong and effective verbal, written, and organizational skills
• Have basic computer skills and be able to learn, use, and train HPAO's electronic medical records
• Have knowledge of major clinical therapeutic models and behavioral health best practices
• Have strong organizational, verbal, and written communication skills

Qualifications

• Independently licensed Behavioral Health Clinician, including: LMHC, LICSW, or LADC1
• Master/Doctoral degree in Human Services related field such as psychology or social work
• Minimum of three (3) years of clinical supervisory experience
• Minimum of five (5) years of behavioral health counseling experience