Clinical Director

About the role

Willow Tree Residence is a 130-unit congregate care supportive housing program located in East Midtown Manhattan. It is co-located with a women’s shelter and offers a street-facing Article 28 clinic for primary and behavioral health care services. The facility provides 79 permanent, supportive housing units for chronically homeless single adults with serious mental illness, substance use disorders, or co-occurring conditions. Candidates are referred through the Department of Homeless Services (DHS); however, the facility is funded by DOHMH.

Responsibilities

• Collaborate with the Program Director and other senior staff to develop and implement program policies and procedures, disseminating them to staff as needed.
• Develop and implement policies and procedures to comply with requirements from the Department of Health and Mental Health (DOHMH).
• Supervise a team of Case Managers and Peer Specialists to deliver rehabilitative and restorative services to the tenants at Willow Tree Residence.
• Provide the day-to-day coordination of clinical services in the facility through collaboration with medical, psychiatric, and social service personnel, ensuring that tenants' assessments, linkages to services, and coordination of services are being provided by staff.
• Conduct performance assessments by auditing charts and reviewing data in external databases.
• Develop staff through team meetings, individual supervision, and in-service education as needed for all levels of staff.
• Facilitate weekly case reviews.
• Maintain the timely completion of all tenants' intake processes, assessments, psychosocial, progress notes, referrals, and service plans.
• Develop and train staff in protocols to be followed in clinical emergencies.
• Ensure that post-discharge follow-ups are completed and documented in a timely manner, as indicated.
• Perform other duties as assigned by the Program Director.
• Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, on weekends, or during the Program Director's absence.
• Serve as interim primary lead in the absence of the Program Director.

Requirements

• Master’s degree in social work or related human services field is strongly preferred.
• Bachelor’s degree from an accredited college or university with 2 years’ experience working with individuals who struggle with homelessness, mental illness, substance use, and/or other special needs populations; 1 year of which must be supervisory in nature.
• Preferred skills include leadership, program evaluation and performance management, team building, communication, organizational, interpersonal, and computer skills.
• Knowledge of case management software and proficiency in Microsoft Office Suite.
• Bilingual or multilingual a plus.

Skills

• Leadership
• Program Evaluation and Performance Management
• Team Building
• Communication
• Organizational
• Interpersonal
• Computer Skills

Benefits

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.

Pay

$74,000 - 78,000

Schedule

Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, on weekends, or during the Program Director’s absence.