Clinical Customer Care Staff Pharmacist - AZ, MA, NH, Amazon Pharmacy
About the role
Description Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy. We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
Responsibilities
- Maintain comprehensive customer profiles including current and past medical history, clinical and laboratory data, and concurrent medications (including over-the-counter and home remedies)
- Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate
- Operate and Troubleshoot Pharmacy Automation Systems
- Utilize, monitor, and troubleshoot automated dispensing and fulfillment systems to ensure accurate, efficient, and timely preparation of prescription orders
- Collaborate with pharmacy technicians and engineering teams to resolve automation issues, optimize workflows, and maintain compliance with quality and safety standards
- Dispense Controlled Substances and Maintain Regulatory Compliance
- Accurately dispense controlled substances in accordance with DEA regulations and state-specific laws
- Maintain thorough, timely, and auditable records of all controlled substance transactions, including inventory management, reconciliation, and reporting requirements
- Provide Clinical Support
- Answer clinical questions and provide guidance
- Collaborate with healthcare team members
- Document all healthcare team communications
- Investigate and resolve medication errors
Qualifications
- Bachelor's degree in Science, or Doctor of Pharmacy in PharmD, or Doctor of Pharmacy
- Knowledge of pharmacy laws and federal/state regulations concerning patient care
- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc
- Exemplary interpersonal, written, and verbal communication skills
Skills
- Understanding of pharmacy laws and federal/state regulations
Benefits
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at here.
USA, AZ, Arizona - 103,800.00 - 146,400.00 USD annually
USA, MA, Massachusetts - 103,800.00 - 146,400.00 USD annually
USA, NH, New Hampshire - 103,800.00 - 146,400.00 USD annually
Company - PillPack, LLC
Job ID: A10479487